Job description
Posting Details
The successful candidate will report to the Assistant Vice President for Professional & Continuing Education, providing essential operational duties throughout the unit. Primary responsibilities involve providing budget and resource management of the PCE unit including students, staff, and faculty. The position will be the program representative and resource for students and other campus partners. This individual will exercise independent judgment, discretion, and confidentiality, utilize delegated authority to make and implement plans, decisions, and commitments in areas related to university policies and department business operations. This individual has a comprehensive range of responsibilities including planning, personnel, purchasing, reporting, special project support, and other administrative functions. Core competencies for this position include professionalism, leadership, communication skills, organization, and analytical skills, and professional knowledge about the program.
The successful candidate will join a collaborative and caring faculty and staff committed to diversity, equity, and inclusion, and to excellence in serving the community.
See Job Duties section for detailed description of the position’s responsibilities.
On top of salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees, discounted EWU sports tickets and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/.
Applications will be accepted until July 26, 2023; screening of applications will begin the next day. Applications will be kept confidential, and references will not be contacted until candidates are notified.
Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.
All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.
- Bachelor’s degree.
- Five years of experience directly related to academic, student, and program support services.
- Demonstrated budget development experience and leadership in providing fiscal guidance based on policies or regulations.
- Strong analytical skills and attention to detail.
- Experience with managing a variety of projects and tasks while meeting multiple deadlines in a fast-paced environment.
- Demonstrated interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity.
- Master’s degree in Business, Public Administration, or related field.
- Experience working in Higher Education or a Continuing & Professional Education unit.
- Working knowledge using an Educational Management System.
- Strong interpersonal and communication skills.
- Teamwork
- Flexibility
- Effective working relationships with faculty, staff, students and external constituents
- Ability to work under pressure and meet deadlines in a proactive manner
It is strongly recommended that you print a copy of these instructions and the position posting before you begin to complete the online application, as the instructions will not be viewable once you begin the application process.
Required documentation includes all of the items listed below.
- Attach a detailed cover letter in which you describe how you meet each of the required qualifications and preferred qualifications (if applicable). It is preferred that you provide that information in a bulleted list or within a table in your cover letter
- Attach a chronological resume including work history and major duties, education, and any specialized training or skills related to the position. List at least 3 professional references including: names, titles, organization name, phone numbers, email addresses, and connection to you (these can be identical to the references listed on the application),
- Complete the online application form and respond to the online questions, if applicable.
- Diversity Response-as an equal opportunity employer with a multicultural staff and student population, we are interested in how your qualifications prepare you to work with diverse faculty, staff, and student populations representing various cultures and backgrounds that may be different from your own. You will be asked to attach a diversity response as part of the online application process: Please describe how you will apply an approach that is supportive to the diverse needs, including universal access, of our students, faculty, staff, and the public.
Note: Letters of Reference are not required at this time. We reserve the right to request letters of reference at a future date, such as once we have identified interview candidates.
- Develop, interpret, advise, and implement policies and procedures related to the unit operations,
- Prepare and maintain administrative and business reports and records.
- Gather and compile information from sources to refer or present pertinent information to campus administration.
- Provide counsel for campus administration on matters of major significance that may affect the operations of the unit as a whole.
- Participate in short- and long-term planning activities.
- Represent unit in daily business including staff/unit meetings, conferences, and the general public.
- Coordinate operating procedures with other units in compliance with University, State and Federal policies and procedures.
- Interpret and apply University, federal and state laws, rules, policies, and procedures,
- Liaison with Records and Registration.
- Assist in planning, implementing, managing, and evaluating unit initiatives.
- Assist in planning and implementation of faculty support, training, or workshops.
- Effectively use established university systems; acquire and maintain a high level of proficiency with any new systems adopted by the university or by the unit.
- Administer day-to-day operations of PCE.
- Request, recruit, hire and supervise student employees or professional staff to maintain a high level of service, as needed. Supervision to include evaluation, discipline, training and leave approval.
- Coordinate unit-specific information and public-relations activities by preparing and distributing electronic newsletters, brochures, promotional materials, or website content.
- Respond to and triage inquiries about courses and programs.
- Provide guidance and serve as a resource to PCE potential students.
- Provide accurate information, guidance, and assistance to students regarding eligibility requirements, curriculum, financial aid resources, and the registration process and policies.
- Communicate course information and changes to students (e.g., class cancellations, times, locations, instructors, etc.)
- Serve as liaison for PCE students and university resources as appropriate (Financial Aid, Writers’ Center, Veterans’ Center, faculty, and other offices on campus).
- Work with website developer and program leads to ensure PCE website is thorough, useful, and complete.
- Manage textbook/student resource orders, as needed.
- Process, monitor, and confirm student payments.
- Review programs and recommend operational changes and modifications with appropriate analysis,
- In collaboration with AVP, develop, establish, and communicate procedures to implement new programs, and make improvements to current procedures.
- Take corrective action in problem areas related to operations of programs.
- Organize faculty and staff training events.
- Develop and maintain schedules and plans to ensure that all program activities occur in a timely, well-organized manner.
- Manage the process for ongoing formative and summative evaluation of PCE instruction and programs.
- Provide guidance and serve as a resource to PCE faculty and staff.
- Manage budgeting and expenditures of PCE funds including budget projections for ongoing programs and services.
- Review budget information to advise leadership and administration of financial status of program and problem areas.
- Develop cost estimates and plans/projects future program needs including budget requests.
- Maintain and modify fiscal record keeping systems, databases, and spreadsheets.
- Manage and support the Unit Purchasing Card and Travel arrangements.
- Prepare budgets, MOUs, and contracts in accordance with University policies.
- Find and negotiate contracts with marketing experts, instructional designers, and others as needed.
- Manage personnel actions and purchases for instructors and hiring Adjunct Faculty.
- May process travel expense records; ensure compliance with state and institution regulations and procedures; allocate travel expenses to appropriate budgets.
- Maintain purchasing records and resolve problems; review, approve and allocate purchase to proper budget category.
- Become familiar with and adhere to academic policies and procedures of Eastern Washington University.
- Research issues of importance associated with or affecting Professional & Continuing Education.
- Other duties as assigned.