Job description
Job Title: Business Management Graduate
Start Date: September 2023
Locations: Manchester (Office based 1 days per week, with flexibility)
Do you wish to pursue your career in an industry that offers boundless opportunities? Do you want to be at the forefront of technology? Do you want to work with technology to create a more sustainable future? If so, then perhaps we can support you.
As a Graduate joining Fujitsu you will be allocated to one of our Junior Talent Role streams. Each role stream will provide you with the specific training, network and support you need to get off to a flying start in your careers at Fujitsu.
To compliment the role stream specific training, you will also undertake a 24 month modular development programme. This covers key skills such as self-awareness, leadership, business awareness and business knowledge. Each module will provide you the opportunity to take charge of your own development and allow you to expand your network with the full Junior Talent cohort across Europe.
You will be aligned to Service Delivery Management which will enable you to develop your skills in IT Service Management. As a Graduate Service Delivery Manager at Fujitsu you will be responsible for:
Ensuring the services we provide to our customers are aligned
Problem solving & navigating daily challenges in service
Managing Incidents, Problems, Changes and other ITIL4 Functions
Working alongside Service Delivery colleagues you will:
Manage the provision of IT services
Support and contribute to a positive customer experience
Work with new technologies such as automation
Engage in various rotations and experience business challenges within different industry and government sectors
Be part of a delivery team providing services to our customers and teams.
Assist in the development of service sand growth within our customers and teams
Have a chance to grow and explore other areas of the organisation through rotations and assignments which work for you.
You will support and work as part of our Service Deliver Community who are responsible for ensuring we meet customer requirements and are trusted to deliver against service contracts. You will learn about the ongoing management of operational tools and processes required to deliver agreed levels of service to our customers.
You will join a team that is ready to welcome and support you to gain the skills required to develop effective relationships and collaborate with some of Fujitsu’s key customers.
As a Business Manger you'll be responsible for supporting the management and delivery of contracted services into a Global Banking Customer, ensuring that services delivered meet the contracted specifications and expectations agreed, whilst improving quality and customer satisfaction.
Including but not limited to:
Working collaboratively with GDC India management & technical teams that deliver the service into the client.
Exposure to all aspects of Service Delivery which we provide to our customer, you will be guided by an experienced Service Delivery Manager from within the Account Team
Potentially an opportunity to work with the client and delivery teams through all stages of a project, from presales, through to delivery, ‘go live’ and beyond
In addition, we can offer you:
A competitive starting salary of £29,000
Company laptop and mobile phone
Flexible benefits
25 days holiday plus bank holidays
Weekly wellbeing hour
Flexible working
Entry Requirements:
As a responsible business, we are committed to developing a diverse and enabled workforce from the widest talent pools. We promote respect for people and equal opportunities for all. Our Graduate Programme is only open to candidates eligible to work in the UK. We also welcome candidate applications from Postgraduate students.
For any IT and Technology positions, we require you to have completed or be studying a STEM (Science, Technology, Engineering, or Mathematics) subject, or have relevant technical experience
Some applicants may not have traditional qualifications as listed above, and have prior learning and skills developed from the workplace, these will be considered on a case by case basis
Application closing date: 17th March 2023
Assessment Centre’s will take place in April/May
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