Business Intelligence Analyst (Maternity Cover – 12 Months Fixed Term Contract) Heathrow, England
Job description
This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else
An exciting opportunity has arisen for an experienced Business Intelligence Analyst to join our On-Board Experience Team. The incredible variety of the aviation analytics environment will provide an excellent opportunity to broaden your experience and grow your analytical career within a dedicated and encouraging team.
The Business Intelligence Analyst is responsible for driving the business decisions to achieve its financial, operational and related targets, ensuring compliance with all governance requirements.
Utilising your experience with regard to achievement of financial targets, correct decision making and internal control, your primary activity will be reporting, analysis and driving optimal decisions in the line area to support the delivery of the key business priorities.
You will play a key part in providing the day-to-day reporting and analysis with the business to achieve strategy through correct decision making and knowledge sharing, using insights to advise on decisions to reduce cost, whilst challenging and supporting functional leaders to improve performance and manage risks and opportunities.
Duties will include –
- Create and deliver analysis reports to the global catering operations team.
- Monitor the completeness and accuracy of reporting presented to the business and the wider supplier community.
- Develop and implement reporting using various reporting platforms available
- Deliver statistical analysis on both strategic and tactical issues to drive informed debate and effective decision making for catering operations, resulting in improved contribution to the wider airline business.
- Input to monthly financial reviews and forecasting, proposing focus areas and key messages in agreement with stakeholders.
- Analyse cost performance, highlighting relevant issues and providing recommendations outlining appropriate action to be taken (e.g., review current price paid, highlight non-payments or price changes)
- Assist with operational performance reviews of suppliers against contracted key performance indicators.
- Assist with the project management and deployment activities of new systems and technology within the global catering operations business, including user acceptance testing and where directed, operational support for third party users.
- Preparation of analytics for business cases or project activities on a case-by-case basis.
- Contribute to the generation and preparation of the monthly performance reporting for the whole global catering operations.
- Support new system upgrade and/or implementation/rollout according to the project plan.
- Perform user acceptance tests for new system upgrade and/or implementation/rollout when required.
- To hold regular monthly financial review meetings with key stakeholders
Knowledge of airline catering industry, awareness of software/system development lifecycle, advanced excel knowledge and proven experience with various reporting functions within MS Excel and experience in using datamining tools (i.e. SQL, Tableau, Business Objects) are desirable for this role
Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.
Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within BA, but you’ll also have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us
We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities
