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BUSINESS FUNCTION: Finance

GRADE: ML1/SB1

SALARY: £34,060 to £40,508 per annum

ROLE TYPE: Hybrid

HOURS: 37 per week

Is turning data into valuable insights ‘Your Thing’?

We are looking for someone with excellent communication skills to help the business to efficiently access and utilise data for analysis and insight to join our Business Insights team in York or Manchester, with remote working options and travel. Including helping with data query designs and troubleshooting.

Connecting millions of people and communities across the North is our mission. With 2,500 trains a day, we connect people to jobs, friends, family, and the wonders of the North.

We're improving rail travel, enhancing the experience on board and at stations. Customers are at the heart of our business as we improve performance and create a better way to go.

We're driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.

Make a difference. Make it last. Make it easy. Make it happen. Make it yours. These are our values.

Ready to make them yours? Join us on this journey

About the role:

You will be reporting into the Business Insight Data Manager, in a team of 11, helping drive data led business decisions and create efficiency in ways of working.

As a Business Insight Data Analyst, you will play a crucial role in enabling data projects across the business. Your primary responsibility will be to assist with producing and maintaining data pipelines across the business to ensure business stakeholders get the information the data they need in a timely fashion to meet their analytical and operational needs.

The role fits into the start of the data life-cycle developing business understanding of problems in relation to corporate data assets then preparing, maintaining and promoting the use and re-use of datasets for analysis and visualization by our growing analyst community.

No day is the same in business insight, as a support service for the entire organization you encounter a diverse set of problems to solve and processes to help improve which may involve occasional travel all over the network from engineering depots to the control centers.

If this sounds like your thing, we’d love to hear from you!

Key responsibilities:

This is a varied and challenging role, but here is a taste of what your day-to-day activities could include:

• Develop and maintain data pipelines alongside analytical stakeholders to ensure accurate and timely data flow between systems
• You will engage with stakeholders to understand data and insight requirements
• Develop and maintain data pipelines to ensure accurate and timely data flow between systems
• Assist with data processing tasks and designing surveys for data collection
• Troubleshoot and resolve data-related issues within our data stack.
• Maintain and create interactive Tableau dashboards for data visualisation
• Stay updated on emerging trends and technologies to continually find new ways to support the analyst community

About you:

You will be enthusiastic about exploring new technologies and continually learning to help BI at Northern to continue leading in analytical techniques. With a passion for building relationships with a wide variety of people from varying levels.

We’re also looking for the following:

• Educated to degree level (or equivalent experience)
• 1+ years experience of using data tools (incl. Snowflake, R, MongoDB, Tableau and Alteryx or equivalent) to support and enable value adding data projects.
• Experience of data analysis and processing
• Have a high performance and achievement mentality; whilst also being creative and innovative.
• Be able to use MS Office including MS forms.
• Experience with the Microsoft Power platform is desirable.
• Some experience of manipulating datasets and producing visualisations is desirable

Our Benefits:

Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:

• Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.
• Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. *Certain eligibility criteria will apply.
• Defined Benefit Pension Scheme - you’ll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.5 times your contribution.
• A generous holiday entitlement - our holiday entitlements can help you feel like you can get away too.
• Maternity and Paternity Benefits - we go above and beyond the standard, and mums can enjoy 9 months’ maternity leave on full pay while dads can make the most of 2 weeks’ paternity leave on full pay.
• Employee Assistance Programme - advice, support and useful information 24 hours a day, 365 days a year on everything from family issues to lifestyle matters.

You can find out more here

Please note that Northern reserves the right to close recruitment for this role before the published closing date, if high volumes of applications are received.

However, if you miss the application window for this particular role, please keep checking back for other opportunities. We are always on the lookout for great people to join the Northern Team!

We’re an equal opportunities employer and a promoter of diversity and inclusion in the workplace. We encourage and welcome applications from candidates from all backgrounds, regardless of gender, sex, ethnicity, race, religion, education, socioeconomic background, disability, or sexual orientation.

We also have Disability Confident status, which means we’re committed to making the most of the talents that disabled people can bring to the workplace.