Business Insight Analyst Coventry, England
Job description
REQ ID: 115719
JOB TITLE: Business Insight Analyst
SALARY: £35,700 - £44,000
POSTING END DATE: 02/06/2023
LOCATION: Coventry
Beyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to make an impact on the future of mobility and the automotive industry.
WHAT TO EXPECT
This role will see you provide the business with regular reports to Quality Performance and the wider AQ organisation. This will cover the reporting of the progress on the ASPIRE single issue resolution list, Warranty analysis & key drivers of spend, and supporting Supplier Quality reviews.
You will be supplying key information to senior reviews to assist decision making and ensuring actions are taken to spend up the issue resolution process. You will also be supporting the Quality programme teams with information on customer issues and experience to support decisions on future programme content.
We need you to be generally IT literate and expect a good understanding of office tools. You will also be using various systems and tools from IQM, Excel, to Tableau dashboards. This would be a great role for anyone who wants to learn more about Tableau, Big Query and starting a journey into data analytics. You can expect to be building your own dashboards to investigate data, and then present your findings with relevant teams.
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
You will support and assist in the delivery of Data Analysis and processes to improve standards with a focus on the following:
Warranty Spend
Issue Prioritisation
Customer Surveys
You will provide assistance in data management best practices and governance, as required, and support Company Quality pillars in analysis and understanding of current car quality and issues. It will be your responsibility to provide insights on the key topics impacting customers and provide understanding of functional and non-functional issues experienced. You will work on other key research agencies to ensure accurate, timely and cost-effective delivery of study data and reports on an ad-hoc basis.
WHAT YOU WILL NEED
Previous experience of Data Analysis
Previous experience and knowledge of various data management tools (i.e., SDS etc.) & MS Excel / Access
Excellent level of ability to structure, analyse/ interpret data.
High level of IT literacy
Degree qualified or equivalent experience preferred.
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SO WHY US?
Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes Jaguar Land Rover the perfect place to continue your journey.
This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At Jaguar Land Rover, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.
Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.
Jaguar Land Rover is committed to equal opportunity for all.
