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LGC ASSURE comprises of four LGC businesses, with the common vision of “Science for a Safer World”. Individually, each business is a leader in its field; together they offer a connected series of supply chain assurance solutions across critical touchpoints. LGC ASSURE serves manufacturing, laboratory, ingredients and supplements sectors.

LGC ASSURE comprises:

AXIO: The world’s largest proficiency testing provider: delivering confidence in your product testing, based in Manchester – UK and Traverse City – US.

BRCGS: Protecting your brand with globally recognised supply chain assurance solutions, based in London – UK and Milton – Canada.

INFORMED: Delivering quality assurance through globally trusted testing and certification programs for banned substances, based in Cambridge – UK and Lexington – US.

Safefood360: A leading software provider covering all aspects of compliance, delivered by a team of experienced food industry experts based in Dublin – Ireland and London – UK.

SSAS: A world leading human drug and animal sports testing service provided by Sport and Specialised Analytical Services team in Cambridge – UK.

Job Purpose

The Business Development Manager will be responsible for the development of the Safefood360 Business and delivery of revenue growth throughout the EMEA Region.

The focus will be on the commercial growth of all strategic, key/regional and development accounts (brand owners, retailers, manufacturers) within the region as well as the development of new business in Safefood360. The role may also include the regional management of Strategic and other Delivery Partners together with developing active partnerships in the region to ensure that we are delivering overall growth to LGC Assure.

This is a leading role within Safefood360 and will offer the opportunity to have a significant impact on the growth of our business.

Core Responsibilities:

The primary responsibilities of the role will be as follows:

• Identify and Develop Opportunities – using the Account Opportunity matrix, identify the market opportunities in terms of Strategic; Key; Development and Prospects and then develop these into accounts.
• Deliver Growth – using the outcome-based account management approach, ensure that outcomes are continually achieved against established objectives.
• Partner Channel Management – work closely with strategic partners throughout the region to understand market drivers and to deliver business growth. This will include training and coaching for their Account / BDM / Sales Teams on how to sell our products and services, gaining the necessary sales and marketing resource to sell our product set over competitors.
• Achieving Sales & Revenue Targets – Deliver sales targets.
• Partnership Management – Working with the Sales & Marketing team, develop a strategy to identify and manage new partnerships that will help grow our brand, engage new customers and add value to our overall customer proposition. Engaging with partners who have a large, relevant, customer base, who would benefit from a partnership with LGC Assure (technology partners, industry bodies, membership associations, etc.).
• Management Responsibility – As the business grows, the role may acquire a number of direct reports including Key Account Manager(s); regional representatives and administrative support.

Knowledge, Experience and Technical Skills

The job holder will be able to demonstrate the following skills and relevant experience:

• Experience in business development or similar commercial role specifically in a SaaS business.
• Good understanding of the food, non-food, supply chain and retail sector.
• Good understanding & appreciation of the food standards sector.
• Partner channel management experience would be beneficial.
• Strategic partnership skills.
• Account & client management skills.
• Technical and commercial client relationship management skills.

Person Specification

The Business Development Manager will be able to demonstrate the following behaviours in line with LGC’s Core Values:

• Passion: Pride in our achievements engenders passion for our work and it translates into our ambition to make the world a safer place.
• Curiosity: We constantly look forward to what's next: our curiosity for today's discoveries makes tomorrow's innovations possible.
• Integrity: A commitment to high ethical standards has been at the heart of LGC since we started testing the integrity of products in 1842.
• Brilliance: We strive to be the very best in everything we say and do. We exceed customers' expectations through innovation and pioneering science.
• Respect: We respect gender, age, nationality, religion and individuality – our diversity is our strength.

The Business Development Manager should be able to demonstrate the following:

• A self-starter with the ability to perform both individually and within a team environment.
• Ability to act as both a strategic thinker and an implementer.
• Demonstrable ability to build and maintain senior relationships.
• Trusted and proactive team player, supporting team colleagues in driving a culture of continuous improvement.
• Integrity in dealing with confidential and sensitive information.
• Strong organisational, administration and time management skills.
• Articulate, excellent verbal communication and presentation skills.
• Willingness and flexibility to travel domestically with occasional international travel.