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Job description

Location: Hybrid

Salary Details: OTE £44,000 (Basic £30,000 - £31,500)

About The Role

We are looking for a Business Development Manager to join our rapidly expanding, and award-winning business sales team.

This is a field-based business development and account management role, often engaging at a senior level. The focus will be on the acquisition and renewal of large, strategic opportunities, for both Energy and our Made to Measure solutions.

The Business Development Manager is responsible for supporting the retention and growth of Ecotricity’s client base and building long term relationships – focusing on a value proposition and introducing new products and services where appropriate.

The Business Development Manager will work with internal stakeholders such as marketing, PR, trading, and planning departments to attract new business alongside positioning the additional company assets.

The Business Development Manager will also work closely with our credit and finance departments, as well as our operational and front-line customer service teams, to make sure our cash and debt position is always considered with every large opportunity, as well as making sure we can manage the portfolio from a customer service perspective.

This role is very varied, challenging, rewarding and requires good communication and organisational skills.

What you will do:

• Deliver agreed individual and team targets in line with overall B2B and Made to Measure plans
• Build strong relationships with the customer – with face to face meetings and full tender and proposition responses
• Self-generate opportunities in the large business market via effective networking and outbound campaigns
• Build and deliver a sales plan including sales forecast, as well as regular reporting of pipeline opportunities
• Proactively assess, clarify, and validate the customers sales needs on an ongoing basis
• Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations throughout negotiations and onboarding
• Constructing formal bid proposals where required
• Provide quotations, from the initial tender, through the negotiation and acceptance stages
• Describe energy market information to help the customer make a more informed decision – this could include flexible purchasing options
• Lead role in developing existing as well as supporting the launch of new products and energy services with the client – which will often be complex
• Work with other departments to cross promote the company brand, products and partnership opportunities – taking any opportunity to cross-sell
• Act as a joint liaison for customers alongside the Customer Relationship Manager when required up to a senior level
• Develop and implement new ideas to existing and new customers with a bespoke approach
• Management of overall pipeline activity for channel
• Provide support on escalations – appropriately raising with senior management where required
• Host weekly meetings with channel representatives to discuss progression
• Support back-office in providing aftersales support and customer care
• Play lead role in on / off-site client meetings and events when required
• Any ad-hoc tasks as requested by the Senior Growth Manager
• Various standard and ad-hoc reporting as required by the Senior Growth Manager

About You

If you are successful in getting this role it means that you have a real passion for our vision for a Green Britain as well as having an energetic and dynamic approach.

You’ll be experienced in identifying new and existing opportunities along with a strong commercial acumen and will work closely with all departments to secure mutual customer targets.

You have excellent communication skills and are an innovative thinker, willing to try new approaches, and will be someone who really connects with our values.

Knowledge Required

• Understanding of the energy industry (desirable but not essential)
• Strong skill level in Excel, PowerPoint SAP or similar CRM
• Good computer literacy including Microsoft Office Packages

Skill Set Required

• Analytical ability to assess and interpret data and identify opportunities
• Strong communication with ability to communicate to a senior level of stakeholder (internal & external)
• Strong Leadership Skills
• Effectively manage relationships at all levels within end customer (including the setting of any customer expectations)
• Ability to develop relationships at a senior level and leverage added value from them
• High level of numeracy and problem solving ability
• Excellent written and verbal communication skills
• Ability to set clear agendas and control external meetings with clients
• Excellent time management & personal organisational skills
• Ability to think strategically and contribute to the overall B2B
• Strong networking & relationship building skills – both externally and internally
• Self-driven and results orientated
• Ability to work under pressure and manage multiple deadlines
• Strong commercial acumen

Behaviours:

• Manages relationships effectively both internally and externally
• Influences outcomes by using effective negotiation
• Treats customers the way we like to be treated ourselves
• Solutions focused and resourceful
• Committed to continual improvement
• Engaging and motivating attitude and style
• Methodical and organised, managing own work
• Is receptive to feedback and acts accordingly
• Exceptional team player who builds open and supportive relationships
• Flexible and adaptable approach to work
• Creative and innovative

About Us

What's in it for you...

Healthcare plan, life assurance and generous pension contribution
Volunteering day
Hybrid working
Various company discounts (including shops, days out and events)
Holiday of 25 days (plus bank holidays) & ability to buy/sell days
Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025

Flexibility statement

The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment.

Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity- the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we use the money from our customers' bills to make it ourselves too- we build windmills and sun parks in Britain. We call this 'bills in to mills'. In 2021, we started work on building two new solar parks, and now, in 2023, we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We're also developing green gas mills which will generate 100% green gas from a source that we will never run out of- grass.

We don't just focus on energy though- we built Electric Highways, Britain's leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk + RSPB.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.

Job Types: Full-time, Permanent

Salary: From £30,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Life insurance
• On-site parking
• Store discount

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Stroud: reliably commute or plan to relocate before starting work (preferred)

Work Location: Hybrid remote in Stroud

Reference ID: 1544