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Job Purpose
At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth.

That’s why our International Business Development team are passionate about creating an environment where people can be creative, innovative in order to do their best work.

As a Business Development Analyst you will play a key role in the growth of the International business following recent contract wins in Italy and Sweden, as well as helping us to further expand our franchise and joint venture businesses. This role will report directly to the Senior Business Development Manager, will be based in our Travel Head Office in London (5 minutes walk from Liverpool St Station) and will likely involve some international travel.

Who we are
Celebrating 230 years, we’re proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 11,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve.

From the United States to Australia, the Middle East, Asia and Europe, we have c. 600 stores outside of the UK, and we are continuing to grow our International business. Our brand and tailored customer proposition in each location we operate in is synonymous with the travelling experience. Whether it’s hot dogs in Sweden, or luxury chocolates in Belgium, our stores look and feel exciting and relevant to each market. With our ambitious global expansion plans, there’s never been a more exciting time to work in our European markets.
We have an exciting opportunity for someone to join our rapidly growing International business within the Business Development function.

What you'll do

• Develop the existing pipeline of opportunities and ensure that internal monitoring documents and intelligence is regularly updated and accurate
• Prepare and maintain detailed market analysis on target channels and countries,
• Identify new opportunities and carry out detailed research to support potential business cases for investment
• Work cross-functionally with other head office teams including Operations, Finance, Marketing, HR, Space Planning and Construction in support of Business Development activity
• Prepare and present briefing documents to key stakeholders within the International Travel business as part of the tender process for new opportunities
• Assist with the completion of formal tender documents and building of robust internal business cases
• Assist with the renewal of existing leases and contracts
• Work closely with the International and Construction teams on the successful delivery of projects.
• Track landlord tenders, contract expiry and business development activity ensuring that WHSmith responds in a timely and professional manner. Influencing teams to ensure deadlines are met, escalating where required
• Maintain the contract register as a single source of the truth for key terms and conditions enabling Head Office teams to maximise the value of the contract
• Co-ordinate the “key account management” plan ensuring that meetings are scheduled in a timely manner, with Agenda’s and Actions issued and tracked, maximising value
• Assess any competitor or market developments in current and target markets which could impact WHSmith profitability
• Lead, support and influence business wide objectives

Who you are

• A understanding of retail whether from a Stores or Head Office perspective and/or business development would be an advantage
• Excellent communication skills
• Self-starter with ability to work under own initiative
• Must be flexible in approach and be able to work within a multi-task environment
• To be a key team player and builder of effective working relationships
• Good time management and planning skills
• Demonstrate a high drive for results
• Strong attention to detail
• The ability to speak foreign languages (eg Spanish, Italian) would be an advantage but is not required

Benefits

• Competitive salary and car allowance
• Annual bonus based on company and personal performance
• Hybrid working model from home and in the office
• 24 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
• Finish at 4pm on a Friday
• Competitive pension contribution
• Staff discount card for stores and online

International

Full Time

Permanent

£23,000

£26,000

36.25

UK

Greater London

B

EC3A7BX

Business Development