Job description
We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers. Where possible we’re committed to flexible working and supporting our employees to have the right work life balance. This is a Hybrid working opportunity where you will operate from Home and our Reading office with a balance of home and office based working.
- Coordinates the planning, designing, testing of maintenance procedures and contingency plans to address exposure to risk and ensure that agreed levels of continuity are maintained.
- Works with partners to ensure continuity and disaster recovery across cloud-based partner ecosystems is delivered against contractual obligations.
- Manages relationships with internal customers and act as their business partner, while taking guidance from senior colleagues.
- Supports and assess the introduction of new or changing services to ensure alignment to our policies and framework
- Recommends ways to improve support for operations by changing policies, processes standards and practices.