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JOB DESCRIPTION

As a Business Assistant in the Investment Bank, you will be required to support the senior tier executives of the firm within this fast-paced environment. Candidates should possess significant knowledge and expertise with an advanced skill set, able to demonstrate at interview their ability to support at this senior level. Working with limited direction and sound judgement you will have gained experience in a similar position within the financial industry for a minimum of 5 years ensuring a solid EA background and possess a strong degree of flexibility given the demanding nature of this role.
Additionally, you should have a high degree of confidentiality, strong work ethic, good time management, resourcefulness, diligence, and a strong business and client deliverable focus. Abilities to work outside the core EA responsibilities is desirable as there may be additional hybrid assignments relevant to LoB.

Job responsibilities:

• Advanced, proactive diary management; to include senior internal/external meetings, conference calls, and ability to manager orchestration of Off-Sites/Town Halls/Skip-Levels, senior board engagements
• Manage complex multi-leg travel arrangements within policy. Co-ordination of flights, trains, check in, VISAs, accommodation, and ground transportation logistics. Handle a multitude of frequent changes at short notice and prepare accurate travel itineraries
• Internal and external client handling to include client facing interaction with senior public figures and officials across various industries globally plus the co-ordination of department scheduling & transactional activity
• Oversight of expense processing, partnership with offshore team and onshore EMT
• Ability to face off to wider support groups and partner with Business Management and other key business stakeholders cross LoB. Confident to act on behalf of seniors with a strong degree of ownership
• Ability to utilise internal systems, complete accurate data entry, produce reporting, MIS and metrics, and collate information using MS Office suite as required
• Oversight for distro lists, technology usage and other administrational housekeeping
• Become an integral part of the business, understand changeable group priorities and business expectation, and take appropriate action
• Partner with assistants cross LoB to provide coverage as required and build a global network
• Additional involvement and ownership of projects and training for the right candidate subject to performance

Required qualifications, capabilities, and skills:

• Professional executive client handling, ability to build and maintain business relationships
• Advanced executive diary management, can apply good judgment and understand competing priorities
• Strong, executive communication style both written and verbal with high degree of confidentially professionalism and gravitas
• Experienced travel coordinator: production of accurate itineraries, plan B & C, able to navigate systems expertly and optimise travellers time effectively with oversight of business costs
• Can demonstrate pro-activity and ownership within the role
• High level technical capabilities
• Strong awareness of expense systems and cost control initiatives e.g., can champion expense policy and challenge stakeholders at point of booking where necessary
• Polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively across different hierarchies
• Exhibits a positive, common sense approach and can drive forward seniors schedule with ownership
• Is flexible, willing, and receptive to change, has a high level of attention to detail and delivers high quality results
• Fully understands the culture of an Investment Bank, can quickly grasp the political landscape and key people within the organisation
• Is a strong team player and solution orientated, can act as a role model and mentor to peers

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

ABOUT THE TEAM

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.