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WHAT YOU WILL BE DOING

This role is offered on a hybrid basis, which can be discussed with the recruitment team during the hiring process.

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Santander’s Technology and Operations organisation is involved in a deep transformation to support evolving Customer and Business needs: Open business model, Innovation, agility, efficiency and security.

Technology is evolving to integrate digital key capabilities and innovation levers, based in a common open architecture and collaborative ways, or working, between business and technology teams. This transformation requires the implementation of:

• A new operating model that will enable the business to prioritise and drive change while IT retains control over delivery and technology and cyber risk.
• A common service model and technology architecture that allows consistency and collaborative work across technology and operations.
• The implementation of technology pillars enabling short time to market and open business models.
• Evolve internal capabilities and skills to anticipate and deliver business innovation, quality of service and security.
• A culture of trust, collaboration, and transparency.

To achieve these goals Santander UK has launched a Technology and Operations Transformation program and unit focused on the implementation of a new Operating Model, encompassing the evolution into new ways of working together with the implementation of technology our pillars.

The difference you’ll make.

• Collaborating with multiple stakeholders inside and outside the T&O division to drive transformation.
• Optimizing technology and operations processes.
• Analysing the key building blocks of our technology & operations services.
• Catalysing transformation supporting the communication and change management efforts in technology and operations.
• Focusing on the transition to the new Operating Model by contributing to the Change Management strategy definition and implementation.

What you’ll bring.

• Knowledge in Technology managements roles in Retail and Commercial Banking
• Demonstrable experience working closely, and in many cases leading, multidisciplinary teams together with members of human resources, organization, finance, compliance, cyber, & technology
• Proven experience in successfully, respectfully, and logically negotiating with stakeholders
• E xperience as part of the implementation of deep transformations in Business and Technology areas, including new ways of working
• Excellent problem-solving, organizational, and analytical skills, with capability to process large amounts of data

It would also be nice for you to have.

• Structured, detail-oriented mindset
• Ability of easily grasping the broad picture
• Demonstrated ability to achieve stretch goals in a fast-paced environment.

What else you need to know.

This is a permanent role with hybrid working.

Everyday Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we’ll reward you.

Opportunities to embrace Agile with us as we transform our business, work in an environment with leading edge technology, attend ‘Meet Ups’ and be part of internal and external technology communities and work for an organisation that’s dedicated to your learning and ongoing development.

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• Competitive salary plus a £500 annual cash allowance to spend on our great range of benefits.
• Eligible for a discretionary performance-related annual bonus
• We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer
• 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year
• Voluntary healthcare benefits at discounted rates. Including : Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
• Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
• Share in Santander’s success by investing in our share plans
• Support your favourite causes through charitable giving and our community partnerships

What to do next.

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at [email protected] or call 0870 414 9080.