Business Analyst - Data & Insights Heathrow, England
Job description
We are seeking talented Business Analysts with exceptional analytical, communication, and problem-solving skills to join our dynamic team at British Airways.
Are you a proactive and detail-oriented professional? Do you thrive in a collaborative and fast-paced environment? If so, this is the perfect opportunity for you to contribute to the continued success of British Airways. As a Business Analyst, you will play a critical role in capturing and understanding the business needs and requirements that enable our data engineers to build the right solutions. Your work will directly contribute to enhancing our operations and delivering the outstanding service that British Airways is renowned for.
In this role, you will work closely with stakeholders from various departments and teams, using structured methodologies such as workshops and interviews to gather and document business needs and requirements. Your ability to translate these requirements into actionable insights will be instrumental in creating a technical delivery plan. You will collaborate closely with data architects, product owners, and delivery teams to ensure the effective and efficient delivery of projects.
What you’ll do:
- Capture and document business needs and requirements using structured methodologies.
- Collaborate with stakeholders to ensure effective involvement of data architects in defining new initiatives.
- Develop robust requirements, user stories, acceptance criteria, and needs analysis.
- Work closely with product owners, delivery teams, and architects to ensure successful project delivery.
- Build strong relationships with key internal stakeholders to support the creation of test cases.
- Ensure adherence to data and insight product processes, identifying opportunities for continuous improvement.
- Support data area architects in maintaining design direction and escalate design issues as necessary.
- Create and maintain agile backlogs and release plans in accordance with British Airways' standards and methods.
Who we're looking for:
We are seeking individuals with significant experience in capturing business requirements in a technical department or company, coupled with a good understanding of data and business analysis methodologies. You should be comfortable working with data and data technologies, and your excellent communication and facilitation skills will be essential in collaborating with stakeholders. At British Airways, we value adaptability, agility, and a passion for continuous improvement. Your ability to work on multiple projects simultaneously and navigate complexity will be crucial to success in this role.
In addition, you'll bring:
- Knowledge of data departments and data products (desirable)
- Recognized Business Analysis qualifications (e.g., BCS Certification in Business Analysis) (desirable)
- Numeric Degree in Computer Science, Engineering, Mathematics, Sciences, or equivalent (desirable)
- Familiarity with data cloud solutions like AWS and Snowflake (desirable)
- Experience with agile methodologies (Product Owner, Scrum Master, SAFe Agilist) (desirable)
- Project Management accreditation (desirable)
Career Development:
As a Business Analyst at British Airways, you will have unparalleled opportunities to grow and expand your knowledge in data and business analysis. You will collaborate with talented data engineers, architects, and stakeholders, gaining valuable insights into data technologies.
Training:
Our company offers a wide range of training opportunities to enhance your skills and knowledge. You will have access to various courses and workshops covering both technical and soft skills. We believe in investing in our employees' growth and providing the resources needed to succeed in their roles.
Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.
Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities
