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Salary: £40,000 - £50,000

Location: Cambridge (Hybrid working)

Contract: Permanent

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

We have an exciting new opportunity for a Business Analyst to help us understand the tools and solutions we need to enable better collaboration across the organisation in our new hybrid working world.

About the role

The Colleague Solutions (People and Culture) team is responsible for Workday and other tools which help the organisation recruit and retain talent. We have an exciting new opportunity for a Business Analyst to help us develop these tools, to ensure the best possible experience for our employees and help them fulfil their career potential.

You will be responsible for analysing the needs of business stakeholders across the organisation to help identify and prioritise their requirements. Business Analysts work at all levels and are expected to challenge, lead and provide advice, working individually or as part of domain and cross-domain change initiatives. Interaction may be across all of Cambridge University Press & Assessment, product and delivery teams, IT systems, external suppliers and partners.

• Collaborate with stakeholders to identify the right requirements to carry forward, assess their feasibility and support the prioritisation process according to evidence-based benefits analysis.
• Develop clearly documented, traceable requirements (business, functional, non-functional, etc) for moderately to highly complex change initiatives. Ensure stakeholder understanding of prioritised requirements and their alignment to desired goals and outcomes.
• Undertake as required business system processes, data mapping and modelling, customer journey mapping, pain-point analysis, wireframing etc.
• Assess the implications of business change, analysing and mapping business processes and identifying the activities, such as new business rules, new business processes, needed to transition to new ways of working.
• Develop RFI and RFP documentation as part of any package selection process and work closely with solutions architects to formulate effective solutions, including non-IT solutions where appropriate.

About you

You will enjoy support of and/or consultation with wide ranging stakeholders to elicit and articulate clear customer and business goals. Focus on understanding customer problems and identify opportunities for improvements to drive efficiencies across the organisation. Apply and evolve the Business Analysis team standards to analysis approaches and outputs. Embrace new challenges, building the right environment for the successful undertaking of analysis with drive their own professional development.

By using the application of agile techniques and focus on the improvement of the organisation and the business processes. Demonstrable experience of the application of analysis techniques, e.g. epics/user stories, BPMN, UML, MoSCoW, SWOT and The 5 Whys. Be proficient at employing a variety of common tools for requirements management, wireframing/prototyping, modelling, collaborative working, etc. With experience of a variety of delivery management methodologies (e.g., waterfall, agile, hybrid.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• Group personal pension scheme
• Discretionary annual bonus
• Life assurance up to 4 x annual salary
• Private medical and Permanent Health Insurance
• Green travel schemes
• 28 days annual leave plus bank holidays

We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability.

Ready to pursue your potential? Apply now.

We review applications on an ongoing basis, with a closing date for all applications being 14th April and interviews will take place during the campaign.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

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