Business Analyst England
Zellis
Full Time
England
10.56 - 12.04 GBP Today
Job description
Vacancy location
Location
United Kingdom, General, HOME ENGLAND
Vacancy details
Job Profile
Information Technology - Software Services
Title
Business Analyst
Contract Type
Fixed Term
Hours per week
37.5
About the role
As part of our Transformation Team this role will be responsible for identifying and delivering measurable improvements across the Operations teams. Reporting to the Director of Transformation, this role is responsible for embedding business-initiated improvements and initiatives within the team. This includes documenting as-is processes, identifying failure modes, and designing to-be processes that will deliver tangible and quantified business improvements by increasing customer satisfaction, reducing cost or maximising revenue and reducing risk.
Please note this position is for an initial 12 month contract.
Key responsibilities include:
- Developing the case for change for each improvement initiative – expected benefits, cost, resources, delivery time frame, risks, and implementation difficulty.
- Prioritisation of initiatives to ensure focus on the most impactful areas and building an ongoing backlog of improvement.
- Leading improvement projects, such as process re-engineering and change initiatives to reduce waste or process defects, working with the teams to fully embed the changes to maximise the anticipated benefits – using proven improvement techniques such as lean processing.
- Ensuring processes designed for new features and controls are fully optimised and compliant before deployment.
- Maintaining standard document repository, ensuring documents are up-to-date and that the relevant teams are working with the latest version of the standard.
- Updating existing process documentation or creating new working instructions in relation to new initiatives or features released through Zellis systems or new legislation.
- Identifying improvements that will deliver material business outcomes – including improving customer satisfaction, reducing cost to serve or maximising revenue; using data to inform initiatives, responding at pace, being proactive and increasing efficiency and compliance.
- Supporting Zellis initiated programmes with process expertise in structured improvement methods and tools.
- Championing and putting in place mechanisms to ensure long term adoption and that the change sticks.
- Building a deep understanding of the domain, products and service lines.
- Coaching, mentoring and fully participating in the Improvement community of practice, leaders and stakeholders.
Skills and experience
- Experience creating cases for and delivering improvements for projects that deliver tangible monetary benefits.
- Demonstrable experiencing partnering and influencing across teams.
- Experience with Visio design and Microsoft products (Excel, Word, PowerPoint).
- Excellent written and verbal communications skill - being able to clearly and confidently set out what the changes will deliver and how we get there and manage stakeholders.
- Structured and analytical – using data to drive decision making.
- Clear creative thinker – able to see the bigger picture.
- Curious – looking at best practice and how this can be applied.
- Completer/finisher – to ensure change is embedded and measured ongoing.
- Ability to work at pace, achieving set deadlines with high level of attention to detail.
- Able to demonstrate good organisational and time management skills.
- Lean process expert – ideally green belt six sigma or above (desirable but not essential).
About Us
Zellis is the leading provider of payroll and HR solutions for the UK & Ireland. Together with Benefex and Moorepay we form the Zellis Group, serving a vast array of companies across every vertical and industry. Our purpose is to power exceptional employee experiences so that our customers and their people do better.
We have over 50 years of heritage and industry experience – and we’ve been ahead of the curve throughout. More than half a century ago, we were founded as Peterborough Data Processing. Quite a lot has changed since then – not least our name. We were acquired by Northgate, becoming NorthgateArinso in 2007 and NGA Human Resources UK and Ireland in 2014, where we were joined by Moorepay. In 2018, the UK and Ireland division was sold to Bain Capital and now we operate as a standalone company, Zellis. After acquiring Benefex, we’re now even better equipped to serve the complex needs of our customers.
Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We’re proud of our culture and we work hard to create an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, are not empty words on a poster:
- Unstoppable together.
- Always learning.
- Make it count.
Salary Package
Competitive base salary.
25 days annual leave, plus your birthday off + bank holidays.
Private medical insurance.
Life assurance 4x salary.
Enhanced pension.
Range of additional flexible benefits.
25 days annual leave, plus your birthday off + bank holidays.
Private medical insurance.
Life assurance 4x salary.
Enhanced pension.
Range of additional flexible benefits.
General information
Reference
003658Company
Zellis
Zellis
www.zellis.com
Hemel Hempstead, United Kingdom
John Petter
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
Computer Hardware Development
1963
