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Salary: £37,272 - £46,589 + 25 days hols + 8 bank holidays + employer pension contributions up to 10% of salary

Wider benefits include discretionary bonus, private health care, life assurance, enhanced maternity, and adoption packages (note: some are non-contractual).

Location: Bradford/Leeds and hybrid work arrangement

At Yorkshire Water we believe technology holds the key to making the most of this precious resource, and taking care of it, now and in the future. We have a five-year plan that will see us investing heavily in our Technology. Enabling us as a department to focus on our capabilities, increase our delivery and responsiveness for our customers and develop skilled technical and data experts.

We are now looking for a Business Analyst to join us on this journey, and the key accountabilities associated with this role are as follows:

Key responsibilities:

• Takes full responsibility for business analysis within a significant segment of an organisation where the advice given, and decisions made will have a measurable impact on the efficiency of effectiveness of the organisation.
• Plans and leads scoping, requirements definition and priority setting for complex, strategic programmes.
• Facilitate business change within the organisation, drive business requirements analysis to produce requirements specifications to a level capable of being used to enable implementable change and/or I.T. solutions.
• Guides senior management towards accepting change brought about through process and organisational change.
• Probe and develop a deep understanding of business processes and business operating models.
• Identify opportunities to create an environment for delivering effective sustainable change.
• Obtain customer sign-off of change and I.T. related requirements.
• Develop and display commercial awareness.
• Liaise with various stakeholders to develop implementation plans, including business process change, organisational change, system, and behavioural change.
• Leads the selection of appropriate business analysis methods, tools, techniques, selecting appropriately from plan driven/predictive approaches or more adaptive (iterative and agile) approaches.
• Develops organisational policies, standards, and guidelines for requirements definition and management.
• Use various industry recognised tools and techniques for eliciting the actual business needs.
• Collect data and information from various sources and resolve conflicts by facilitating discussions between various stakeholders, including management teams.
• Ensure that I.t. delivers best value services and solutions.
• Drive innovation across the business.
• Regularly communicate with key business stakeholders to demonstrate the value of Y.W. I.T.
• Drive the vision of I.T. services to meet the company vision, values, and objectives through a rounded understanding of business operations (including the regulatory environment) and strong working relationships with our stakeholders.
• Contribute to I.T. contingency and security planning aligned with the business continuity plans.
• Maintain strong and effective relationship with external partners, providing influence and guidance on future strategic roadmaps and ensuring value for money.
• Demonstrate role model professional behaviour and corporate values, consistently improving the value of technical solutions within the business with all interactions.
• Ensure business buy-in and commitment through appropriate governance and sign-off of requirements.
• Agree specifications for service level agreements as appropriate.
• Provision of post implementation assistance to ensure benefits realisation and sustainability.
• Establish and maintain skills, knowledge, and standards of the team to ensure the Y.W. B.A. Centre of Excellence is held I appropriate high regard internally and externally.
• Lead the B.A. Community of Practice.

What skills are we looking for?

Essential:

• Initiates influential relationships with internal and external customers, suppliers and partners at senior management level, including industry leaders.
• Possess and inquisitive, questioning nature.
• An appetite for learning, personal development (self & others) & continuous improvement.
• Excellent interpersonal, written, and oral communication skills.
• Highly motivated & self-reliant; possess a strong sense of purpose & proactively seek responsibility and ownership.
• Ability to pick up & own issues or projects on behalf of the leadership team.
• Make decisions that impact the work of employing organisations, achievement of organisational objectives and financial performance.
• Ability to influence individuals & ensure completion of activities.
• Strong organisation & personal management skills.
• Demonstrate a strong customer service ethos.
• A broad business understanding and deep understanding of won specialism(s). Preforms highly complex work activities covering technical, financial, and quality aspects.
• Excellent problem-solving skills, establishing root cause & underlying patterns.
• Consistently demonstrates company values, appropriate behaviours & high ethical standards.
• Display professional, role model behaviour always.

Desirable:

• Familiarity with ARIS Business Process Management tools.
• Previous experience gained within the water or wastewater sectors of within the broader utilities, process, or manufacturing industry sectors.
• A sound mathematical aptitude would be advantageous.
• Professional qualifications in Business Analysis (e.g., B.A. International Diploma, Lean Six Sigma accreditation).

Although you will have a permanent friendly office to inspire collaborative thinking, and there may be occasions when there is a business need to attend the office, we do offer flexible hybrid working arrangements. We appreciate that we all live busy lives and crave now more than ever a good work/life balance, so together we can discuss what this might look like for you as an individual.

Apply now to find out what a career in tech with Yorkshire Water could offer you!