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Key Responsibilities:

• Works with business teams to identify, understand, prioritise and document business requirements, systems impacts and acceptance criteria. Collate and analyse performance data to ensure informed decisions.
• Investigates operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes.
• Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems and identifies options for consideration.
• Works iteratively with stakeholders, to identify potential benefits and available options for consideration, and in defining acceptance tests.
• Support the development team to write scenarios / user stories / acceptance criteria, agree work packages / sprints and produce estimates.
• Verify and accept the delivered work packages ensuring the development fulfils the business requirements. Provide support to the test team and business teams to complete functional and acceptance testing.
• Prepare the handover of products to the business and support teams through showcases and by documenting any business processes changes and producing user guides.
• Investigate, identify and present where appropriate, new technologies or processes.

Experience:

• Experience of working in a business analyst role within the retail industry, specifically ecommerce channels.
• Experience of working within an Agile / Scrum project environment.
• Ability to translate complex business problems and requirements into well written, concise user stories that can be read and understood by business owners, developers and testers alike.
• You will have a good eye for detail and be able to demonstrate the ability to produce clear, concise, well supported documentation.

Salary and Benefits:

• 25 days annual leave
• 5% pension contribution
• Staff discount & a company bonus scheme
• Flexible working hours with hybrid working
• Healthcare plan
• Maternity and paternity leave provision
• Company sporting events, smart casual dress code and a brilliant company culture