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business analyst Alpharetta, GA

UKG

Full Time Alpharetta, GA 94566 - 69091 USD ANNUAL Today

Job description

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?

Description & Qualifications

Description

About the Team:

The Sr. Business Data Analyst will join the Data Strategy & Operations team to unify cross-functional processes, data and systems to scale an exceptional customer and employee experience. The Sr. Business Analyst will engage cross-functionally with experts in Marketing, Sales, Professional Services, Support, Cloud Operations, Customer Success, Product, Finance and IT to build positive and productive relationships.

About the Role:

The right individual has a passion for data integrity and process improvement and is adept at clearly defining requirements at a business, functional and analytical level. They will put our customers first, be curious, open-minded, collaborative, innovative, a critical analytical thinker, excellent communicator, have a positive can-do attitude, and relentless in pursuit of desired outcomes.

Plan milestones, activities, status updates and timelines of Data Strategy & Operations projects
Provide project support, meeting notes, user stories and project updates
Support, facilitate, and enhance DS&O Portfolio Management Processes
Capture and socialize key takeaways (business requirements, notes, action items) from cross functional workshops with stakeholders and projects teams
Communicate and translate requirements effectively between functional areas
Partner closely with IT to complete requirements gathering and ensure successful hand-off
Maintain and improve foundational data catalog including business rules and permissions required to manage critical data through the customer journey
Partner with stakeholders across UKG to shape a data-centric culture
Inform a holistic data strategy including data standards, roles, and a common business vocabulary
Partner with Data Governance Lead and Domain leads to define and document the development and maintenance processes of our analytical assets (Data Catalog, User Story Repository)
Develop analytics process documentation including a document repository, standardized templates, and governance processes for sensitive recurring analytics.
Partner with Data Quality Lead to facilitate the development/enhancement of analytic assets to capture and maintain Data Quality specific intelligence.
Prepare, present and communicate project updates with broader audience
Engage with DS&O leaders to review pending portfolio mgmt. process changes and ensure seamless transition
Support preparation and communication of Data Strategy Program presentations

Qualifications

About You:

Basic Qualifications:

5-7 years of experience in technology product and services related industry preferably in Operations or a customer data related role
Bachelor’s Degree in business, information systems, industrial engineering or relevant field
3+ yrs enterprise experience
Passion for working in a consultative and hands-on manner, to intersect user experience, data, process, analytics, technology, and business value
Ability to be flexible and adapt to changes, open-minded and curious; positive attitude
Independently develops project plans and framework but instinctively knows when to check-in and request guidance from manager and experienced team members

Preferred Qualifications:

Expert user of Microsoft tools - particularly with Excel including VBA and macro development.
Proficient with query languages with experience using Google Cloud Platform: BigQuery.
Obtained Lean/Six Sigma Greenbelt or higher certification.
Experience with business process mapping with emphasis on identifying data and systems dependencies.
Experience establishing Data Quality, Data Governance, or MDM programs.
Excellent communication skills, verbal and written, comfortable presenting to large audiences
Demonstrated experience of driving programs from ideation, pilots, to full scale enterprise deployment.

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

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