Business Analyst London, England
Job description
Company description
Location: London (hybrid working 2 office days per week)
Employment Type: Permanent, full time
Additional Benefits: Annual Bonus, Car Allowance & Private Medical Insurance
Thought The AA only provide roadside assistance? Think again.
The automotive market is ready for disruption and an exciting new ecosystem is emerging fast, based on connected car data. AA-X has been established as the AA’s data science incubator to understand and drive the future of the AA, creating value through a new generation of connected propositions. As AA-X’s Product Owner/Business Analyst, you’ll play a key role in helping us define, build, and scale new businesses that give the AA a long term and exciting future.
#LI-THEAA #LI-Hybrid
This is the job
Our Product Owners within AA-X manage specific propositions as part of our AA-X product roadmap. You will own and deliver a specific AA-X deliverable either from design through to delivery or take on an existing deliverable (including performance management) with responsibility for translating the roadmap into a product backlog informed by customer and business needs.
You will join a talented and innovative squad to help build the future of AA-X for our customers and being a Product Owner, you will also be involved with typical Business Analyst activities.
Ready for a career where you’re always ahead?
What will I be doing?
- Own specific backlog ensuring prioritisation aligns with overall programme prioritisation - maintains a backlog 3 to 4 sprints ahead of the team
- Take on Business Analysis tasks as required acting as link between the business objectives, core technological capabilities the team is building and the offline fulfilment channels
- Working with UX, define customer experience and ensure all key developments are tested for usability
- Capture and assess business/development requests and, with the help of the scrum team, produce user stories and acceptance criteria
- Be accountable for specific KPIs and communicates regular tracking to stakeholders
- Develop, and sign off stories for release on behalf of the business
- Facilitate release planning with stakeholders and develop appropriately detailed specifications for the product features so they are clearly understood by the development teams
What do I need?
- Strong experience as a Product Owner and/or Business Analyst with the ability and experience to conduct tasks/activities typically sat within each role
- Offline and online B2C digital product management and development experience
- Demonstrable experience working with varying levels of stakeholders across a cross-functional business i.e., Customer Operations, Contact Centres, IT, Data, Marketing etc.
- Experience in business process management or service design
- Complete understanding of working within an Agile Scrum environment driving forward own initiatives utilising a user-centric mindset
- Experience in translating business requirements into technical user stories - comfortable using JIRA and converting business asks into user stories
Additional Information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA, you will join and learn within a team that’s as driven as they are supportive and have access to a range of benefits including:
- Free AA breakdown membership from day one, 50% discount for family and friends in the first year plus discounts on other AA products
- 25 days annual leave plus bank holidays + the option to buy additional annual leave
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
- Pension scheme available up to 7% contribution
- Exclusive EV discount scheme
- Diverse learning and development opportunities to support you to progress in your career
- Access to employee inclusivity networks
- Dental and Critical Illness Insurance cover accessible for all AA colleagues
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
#LI-HH
