business analyst Remote
Job description
Are you a skilled Business Analyst with a passion for working directly with clients? Are you eager to contribute to the success of a dynamic and innovative company? Join our team at Splice Digital Inc. as a Client-Facing Business Analyst and help drive the growth and success of our B2B clients.
Join Splice Digital, a leading software development company, as a Business Analyst specializing in custom software solutions for the B2B market. At Splice Digital, we are renowned for our ability to deliver state-of-the-art solutions that exceed client expectations. With a strong focus on technical expertise, innovative thinking, and unwavering dedication to client satisfaction, we empower businesses to thrive in the digital landscape. As a Business Analyst, you will take on a crucial role within our solution design department, ensuring the seamless delivery of projects, and fostering a culture of technical excellence.
Responsibilities:
- Engage directly with SMB B2B clients to understand their business needs, goals, and challenges.
- Conduct comprehensive analysis of client requirements, processes, and workflows to identify opportunities for improvement and efficiency.
- Collaborate closely with clients, product managers, and development teams to gather and document business requirements, ensuring clear and effective communication.
- Translate client needs into functional specifications and user stories, serving as a liaison between technical and non-technical teams.
- Analyze data and generate insights to support strategic decision-making and drive improvements in our SMB B2B solutions.
- Stay informed about market trends and best practices in the SMB B2B sector, providing valuable input for product enhancements and innovation.
- Assist in user acceptance testing (UAT) and contribute to quality assurance processes to ensure client satisfaction and product excellence.
- Continuously monitor and evaluate the performance and effectiveness of implemented solutions, proactively identifying areas for improvement and driving client success.
Requirements:
- Bachelor's degree in Business Administration, Computer Science, or a related field.
- Proven experience as a Business Analyst, preferably working directly with SMB B2B clients.
- Strong analytical and problem-solving skills, with the ability to understand complex client requirements and propose effective solutions.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams.
- Solid understanding of the SMB B2B market, its dynamics, and the specific challenges faced by small and medium-sized businesses.
- Proficiency in data analysis and visualization tools
- Experienced in both waterfall and agile
- Detail-oriented with strong organizational skills to manage multiple client engagements and priorities effectively.
Join our team and be part of a collaborative and innovative company where your expertise as a Client-Facing Business Analyst will make a significant impact. We offer a competitive salary, benefits package, and a dynamic work environment that fosters professional growth and learning.
To apply, please submit your resume, case studies, and cover letter via Indeed. Please note that we will be looking at those who submit all three components.
We look forward to hearing from you and exploring the possibilities of working together to drive success for our clients!
Job Type: Full-time
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Work from home
Schedule:
- Monday to Friday
Application question(s):
- Have you worked on 9+ unique projects as a business analyst?
- Do you have external client facing experience?
Experience:
- Business Analysis: 3 years (required)
Work Location: Remote
About Splice Digital
CEO: Brian Hendel
Revenue: $1 to $5 million (USD)
Size: 1 to 50 Employees
Type: Company - Private
Website: www.splicedigital.com
Year Founded: 2006
