Business Analyst Edinburgh, Scotland
Scottish Government
Full Time
Edinburgh, Scotland
41642 - 49860 GBP ANNUAL Today
Job description
Overview:
Are you excited by a challenging, rewarding role where you can transform the lives of those in need ?
The Warm Scottish Welcome team
Our mission is to develop the data platform and digital services enabling Scotland to support displaced people coming to Scotland. These services include capturing offers of accommodation and providing tools to help the process of matching displaced people to those offers.
Our immediate focus is those affected by the war in Ukraine. Having spent time with people displaced by the conflict we’re enormously proud of enabling Scotland to provide sanctuary immediately, welcoming significant numbers with the right safeguards in place.
How we work together
Operating at pace in a complex, rapidly evolving context users are at the heart of our approach – local authorities, people offering accommodation and many others including displaced persons themselves.
We are comfortable responding swiftly to change – quickly reviewing priorities, making decisions and shipping features. Above all, we are committed to delivering and supporting each other in achieving this actively encouraging and experimenting with new ways of working.
Responsibilities:
The activities required for this role may include:
Competencies
Self-Awareness
If invited to any interview or assessment the panel will be looking for evidence of how you meet the above competencies. More details on these are available in the Person Specification.
Essential Criteria & Qualifications:
Essential Criteria
1. A solid track record of business analysis in a digital/ICT project environment.
2. Awareness and use of techniques, and practices including writing business cases, carrying out as-is and to-be process analysis, documenting technical and non-technical requirements.
3. Experience of running and facilitating workshops with excellent presentation and communication skills.
4. Exposure to Agile project methodologies
What we can offer you
A rewarding role where you grow professionally, have a positive impact (potentially on millions) while enjoying a healthy work-life balance.
Remote Working
We operate a flexible location policy, with a contractual named base in Scotland of St Andrews House, Edinburgh or Atlantic Quay, Glasgow
Currently the team is working on a remote basis typically planning to spend 1 – 2 days a month at St Andrews House for collaboration, workshops and other activities. If preferred you can of course spend more time working at the base office (or an alternative Scottish Government office subject to availability). Commuting costs to the named base office are not reimbursed
Benefits
We provide an attractive package with extensive benefits including: -
*** Digital (DDaT) Pay Supplement:
This post attracts a £5000 DDaT pay supplement after a 3 months DDaT competency qualifying period. Pay supplements are temporary payments and are subject to regular review.
The Closing Date for applications is 26th March 2023
To apply please submit the following using our online application process: -
We are unable to progress applications which fail to provide clear evidence of meeting the essential criteria in their CV and Personal Statement.
DDaT Recruitment - Further Information
Diversity and Inclusion
Delivering a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives, and backgrounds of everyone in Scotland in our work.
If you are considering applying and feel it would be helpful to discuss this initially, please contact [email protected]
The Scottish Government is a diverse and inclusive workplace, and we want to help you demonstrate your full potential whatever type of assessment is used. If you require any adjustments to our recruitment process, please let us know via [email protected]
As part of any recruitment process, Scottish Government and associated public bodies collects and processes personal data relating to job applicants and applicants for public appointments.
Personal information you provide in the recruitment process will be made available to Scottish Government and our additional data processors.
Are you excited by a challenging, rewarding role where you can transform the lives of those in need ?
The Warm Scottish Welcome team
Our mission is to develop the data platform and digital services enabling Scotland to support displaced people coming to Scotland. These services include capturing offers of accommodation and providing tools to help the process of matching displaced people to those offers.
Our immediate focus is those affected by the war in Ukraine. Having spent time with people displaced by the conflict we’re enormously proud of enabling Scotland to provide sanctuary immediately, welcoming significant numbers with the right safeguards in place.
As a relatively new greenfield service we are focused on continually improvement – making it easier and more accessible for users, more efficient and cost effective.
How we work together
Operating at pace in a complex, rapidly evolving context users are at the heart of our approach – local authorities, people offering accommodation and many others including displaced persons themselves.
Accordingly, our growing multi-disciplinary team includes specialists in User Research, Service Design, Business Analysis, Software Engineering, Product and Delivery Management.
We are comfortable responding swiftly to change – quickly reviewing priorities, making decisions and shipping features. Above all, we are committed to delivering and supporting each other in achieving this actively encouraging and experimenting with new ways of working.
Responsibilities:
As a Business Analyst you will contribute to the design, build and operation of the Warm Scottish Welcome data platform and services which we are developing at pace.
Investigating and documenting user and operational needs, your findings will enable you to work within and support your colleagues in delivery against those needs.
Looking back on a successful first year you can take pride of the progress made both in building the platform and demonstrating its value and sustainability to colleagues and partners who respect your expertise and support. Most of all you’re proud of the impact your work has made to helping those who need it.
The activities required for this role may include:
Building and maintaining a deep understanding and awareness of operational and user contexts and processes, creating and maintaining documentation as required and assisting in the design and delivery of digital and other solutions.
Engaging with stakeholders at all levels, including building direct working relationships with users, to clarify and understand needs, and evaluate potential solutions.
Acting as an ambassador for the team or organisation, and explaining and promoting the product through ad hoc conversations and other forums such as show & tells, presentations.
Understanding, explaining and presenting user needs in various formats as required, discussing and clarifying user needs and solution options with internal and external stakeholders, and writing up user stories in Jira or other similar tools, with clear descriptions and appropriate acceptance criteria.
Contributing to collaborative solution design, based on your knowledge and insights, working with users and other specialists to devise and analyse potential ways of meeting the expressed needs.
Contributing to documentation as required – this could include ad hoc documents to set out and explore a specific issue or proposal, standard templates such as business cases or process maps, project documentation such as risk registers or plans, or ongoing documentation such as creating and maintaining user stories in Jira.
Evaluating delivered software and other solutions against agreed acceptance criteria and within the team’s quality assurance framework, in collaboration with developers and testers.
Providing hand-on support to the team as required during all phases of the delivery lifecycle including planning and arranging rollouts, planning, performing, and recording testing, and preparing and delivering training and drafting handover material and user guides.
Assessing proposed solutions against organisational and non-functional requirements, for example, policy, legislative requirements, standards, security and performance expectations.
Contributing to ongoing improvements in the team and organisation’s ways of working, proactively engaging with Agile ceremonies and demonstrating a continuous improvement mindset.
Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a multidisciplinary team.
Having people management responsibilities and supporting coaching/ mentoring for more junior members of your profession, or those in other roles new to Agile or user-centred design.
As a member of a multi-disciplinary team, you may also be expected to support or stand in for other roles subject to the needs of the team and based on your experience and skillset.
Competencies
Self-Awareness
Communications and Engagement
Improving Performance
Analysis and Use of Evidence
If invited to any interview or assessment the panel will be looking for evidence of how you meet the above competencies. More details on these are available in the Person Specification.
You do not need any formal qualifications for this role.
Essential Criteria
1. A solid track record of business analysis in a digital/ICT project environment.
2. Awareness and use of techniques, and practices including writing business cases, carrying out as-is and to-be process analysis, documenting technical and non-technical requirements.
3. Experience of running and facilitating workshops with excellent presentation and communication skills.
4. Exposure to Agile project methodologies
What we can offer you
A rewarding role where you grow professionally, have a positive impact (potentially on millions) while enjoying a healthy work-life balance.
Remote Working
We operate a flexible location policy, with a contractual named base in Scotland of St Andrews House, Edinburgh or Atlantic Quay, Glasgow
Currently the team is working on a remote basis typically planning to spend 1 – 2 days a month at St Andrews House for collaboration, workshops and other activities. If preferred you can of course spend more time working at the base office (or an alternative Scottish Government office subject to availability). Commuting costs to the named base office are not reimbursed
While Staff are assigned to the base office, there may be a need for travel to other Scottish Government offices/other locations depending on assigned work.
Benefits
We provide an attractive package with extensive benefits including: -
Salary between £41,642 and £49,860.- £5000 Digital (DDaT) Pay Supplement after a 3-month qualifying period ***
- Generous Pension Scheme with employer contributions ranging from 26.6% to 30.3%
- Flexible working arrangements including compressed hours and flexi time, with potential to accrue up to 4 days off a month
- 25 Days Annual Leave (increasing in line with service) plus 11.5 days Public & Privilege holidays
- Access to a wide range of courses offered by the Scottish Digital Academy, plus opportunities to gain professional memberships and academic qualifications
- Automatic Membership of the Scottish Government DDaT profession and professional development system
Hear from colleagues discussing Digital Careers at Scottish Government.
Click here to learn more about the full range of benefits you could enjoy.
*** Digital (DDaT) Pay Supplement:
This post attracts a £5000 DDaT pay supplement after a 3 months DDaT competency qualifying period. Pay supplements are temporary payments and are subject to regular review.
How to Apply
The Closing Date for applications is 26th March 2023
To apply please submit the following using our online application process: -
A CV (no longer than two A4 pages) setting out your career history, with key responsibilities and achievements, with particular reference to the essential criteria- A Personal Statement (no longer than 750 words) explaining why you consider your personal skills, qualities, and experience suitable for this role, with particular reference to the essential criteria
We are unable to progress applications which fail to provide clear evidence of meeting the essential criteria in their CV and Personal Statement.
DDaT Recruitment - Further Information
DDaT_Recruitment_-_COVID-19_Candidate_Guide
Person_Specification_Band_B_Updated_9.9.22_PDF
Diversity and Inclusion
Delivering a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives, and backgrounds of everyone in Scotland in our work.
We welcome applications from candidates of all backgrounds, and work to ensure a positive recruitment experience where everyone is treated fairly, and with respect regardless of the outcome.
It’s not essential to be in a similar role right now. You may be working in another field or returning from a career break - the experiences you have gained through this can bring fresh perspectives to our teams and work.
If you are considering applying and feel it would be helpful to discuss this initially, please contact [email protected]
The Scottish Government is a diverse and inclusive workplace, and we want to help you demonstrate your full potential whatever type of assessment is used. If you require any adjustments to our recruitment process, please let us know via [email protected]
As part of any recruitment process, Scottish Government and associated public bodies collects and processes personal data relating to job applicants and applicants for public appointments.
Personal information you provide in the recruitment process will be made available to Scottish Government and our additional data processors.
Scottish Government
www.gov.scot
Edinburgh, United Kingdom
Nicola Sturgeon
$25 to $50 million (USD)
1001 to 5000 Employees
Government
National Services & Agencies
1885
