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WHAT YOU WILL BE DOING

This role is offered on a hybrid basis, which can be discussed with the recruitment team during the hiring process.

Join our community.

As a Technical Business Analyst, you’ll be at the very heart of delivering key systems that help our Homes’ customers to prosper and get the most out of their Mortgage with Santander. You’ll be part of a close-knit Product Team, working with a wide range of stakeholders to drive out our transformation initiatives in the Homes division, focussing on Mortgage Account Servicing activities.

Whether this is understanding requirements or complex problems, you will be focussed on turning ideas into well-designed solutions. You’ll be able to the forefront of our software delivery process, ensuring quality is top priority.

We seek individuals who are truly passionate about their work and possess the enthusiasm and aim to make things happen.

We’re passionate about helping people and businesses prosper and we strive to be simple, personal, and fair in everything we do. That’s why we’ve built a culture of respect, where everyone is empowered to keep their promises and go above-and-beyond for our customers, colleagues and the communities we serve. If this sounds like your thing, then it could be the role for you.

The difference you’ll make.

• Understanding the vision and detailed requirements from the business.
• Asking the right questions & gathering relevant information from appropriate sources.
• Communicating with a variety of stakeholders across Product Owner, Developers, Testers, UX, Infrastructure, other domains, etc.
• Analysing complex system architecture, logic & rules to help design the solution.
• Translating requirements into user stories for development teams to work through.
• Supporting queries from development & testing teams in order to ensure solution delivered meets requirements.

What you’ll bring.

• Proven experience as a Technical / Business analyst within product teams or wider programs or projects of software delivery work.
• Being a self motivated team player with the communication and collaboration skills to keep our team productive and fun – taking pride in the quality of your work and driving change forward.

It would also be nice for you to have.

• Experience of working within Agile product teams, utilising key tools like Jira, Confluence, etc.
• Experience of mainframe IT solutions.
• Experience of the Financial Industry, specifically Retail and Mortgages .

What else you need to know.

We will be conducting all interviews via telephone or video-conference where possible.

This role offers hybrid working with an expectation to travel to the Milton Keynes office as and when required (2-3 days per week)

This is a permanent position.

Everyday Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we’ll reward you.

Opportunities to embrace Agile with us as we transform our business, work in an environment with leading edge technology, attend ‘Meet Ups’ and be part of internal and external technology communities and work for an organisation that’s dedicated to your learning and ongoing development.

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• Competitive salary plus a £500 annual cash allowance to spend on our great range of benefits.
• Eligible for a discretionary performance-related annual bonus
• We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer
• 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year
• Voluntary healthcare benefits at discounted rates. Including : Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
• Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
• Share in Santander’s success by investing in our share plans
• Support your favourite causes through charitable giving and our community partnerships

What to do next.

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at [email protected] or call 0870 414 9080.