Business Analyst Manchester, England
Job description
Location: Manchester, M15 5RL
Working Style: 4 days per week in the office
Contract: Permanent
Hours: Mon-Fri
Salary: £35,300 per annum
About M247
We’re so proud of the people and team at M247; our success and growth are a real joint effort. The key to our amazing team is simple – we focus on recruiting the best person for the job. We then create opportunities and equip you with the skills you need to build a successful career.
Our vision is for M247 to be the digital growth and innovation partner of choice. Underpinned by our heritage in connectivity and unified communications (UC) and advanced by our passion for cloud and application-based innovation, we enable our customers to grow and compete in the digital era.
Every single person at M247 has a part to play in our future success, so we look forward to your application and hopefully welcoming you into our team!
Position:
The role
In this exciting Business Analyst role here at M247, you’ll play a key role in our Business Applications Systems team, where you’ll identify opportunities for improvement and innovation to support future solutions, continuous improvement and business success.
As the ideal candidate, you’ll be an experienced and passionate Business Analyst with both a functional and technical understanding of Business Systems, who’s adaptable, self-motivated, able to think independently and creatively. If you want to build and grow your career whilst having an impact at M247 we want to hear from you.
- You’ll lead workshops with business stakeholders to confirm requirements, take on problem statements and communicate clearly and effectively to our Business System Teams and the wider business.
- You’ll be responsible for creating epics, user stories, test cases and functional specifications, whilst documenting E2E Business Processes, with overall responsibility for product backlog grooming and sprint planning/prioritisation.
- You’ll facilitate the dialogue with all key stakeholders to make value-driven decisions and ensure the development team understands requirements to ensure quality and delivery.
- You’ll identify any problems and recommend future enhancements based on analysis and understanding of business processes.
- You’ll analyse the gaps and interdependencies across the business to ensure risks are managed and stakeholders remain informed.
Requirements:
Our ideal candidate will come from a similar industry doing a similar role with the following
Key Personal Skills:
- Excellent communication and stakeholder management.
- The ability to solve problems and think critically.
- Strong attention to detail.
- An analytical mind.
- Process modelling knowledge.
- Ability to turn complex system process into simple and understandable business processes.
Key Technical Skills:
- Proven in a Business Analyst role in fast-moving environments, working on CRM focussed business design.
- Experience and gravitas when dealing with senior stakeholders
- UX, customer journeys and insights.
- Capturing and articulating the business requirements as a functional specification or user stories where appropriate.
- Business process mapping.
- Comfortable with a variety of methodologies including Agile and Waterfall.
- Experienced at user acceptance testing.
- Understanding of data analysis and data models.
- Use of Visio and agile tracking tools such as DevOps, Asana and/or Jira.
Other information:
Your package and perks
In recognition of your hard work, you’ll be entitled to 25 days holiday + bank holidays with purchasing scheme available, Healthcare Cash Plan and PERKS, Company Life Assurance, 3% company Pension contribution, Enhanced Paternal Leave, Employee Assistance Programme, a challenging and learning focused work environment, plus more.
All applicants, regardless of gender, ethnic background, sexual orientation, age, religion, socio-economic status, or any other factor will be treated equally and fairly in the application process.
