Job description
End Date
Monday 24 April 2023
Salary Range
£61,911 - £68,790Agile Working Options
Job Description Summary
At Lloyds Banking Group, we're inspired by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.Lloyds Banking Group is the UK's leading Digital Bank and biggest mobile bank with nearly 14 million active online customers across our three brands.
Commercial Banking division has a rich heritage of supporting businesses and the economic prosperity of the nation, primarily focused on UK businesses and those with strong links to the UK. We provide customers with the support they need to help them grow, manage risk and enhance efficiency. And we continue to invest in our relationship teams and deepen our product expertise to ensure we deliver first class service
Job Description
We’re looking for an experienced Business Analyst to join an exciting and fast paced lab focused on supporting our new strategic Gem payments platform. This is an outstanding opportunity to help support the next phase of our transformation, as we continue to grow the proposition, support our existing clients and rollout to new clients.
In return, you’ll have the opportunity to shape the future of the platform and gain valuable experience in a payments domain that continues to be some of the most desirable skills in the transformation market!
So what would you be doing for us?
The opportunity to work in partnership with various teams across the business – Spanning business, technical and operational teams where they will be in a position to collaborate, support and influence stakeholders across these areas:
- Support the Product Owners / Engineering Leads / Solution Design Leads / Operations Teams and help lead as an integral part of the feature team for both business and IT alike
- Apply your technical and business insight to drive requirements elicitation whilst working closely with the Solution Design team, Business and Operational areas to support in the mapping (and improvement) of operational processes
- Use your experience to help frame, create and build new and improved ways of working
- Use your domain knowledge to drive forward change across the Gem Lab
About you...
- You're a dynamic and adaptable individual who is able to use & learn new skills & knowledge in varying circumstances and is comfortable providing complex analytical, research advice, recommendations and using your own judgment
- You've a well-developed communication kit bag with extensive customer management experience and skilled in managing and minimising operational risks
- As a natural facilitator and decision-maker, you'll enable collaboration across all fields within the Lab
- You'll be a skilled negotiator, analytical thinker and problem solver who will influence positively
- You'll be a natural leader who'll mentor and support colleagues to 'deliver best in class' change
- Demonstrating similar values and behaviours to our Group's and encouraging this in team members
What we need from you:
- Solid Understanding of business analysis and business architecture methodologies and techniques and their practical application
- Exposure to skills from multiple subject areas such as Operating Model, Process Design, Digital and Technology
- Proficient in Agile having used JIRA and Confluence
- Exposure to systems thinking, business architecture and agile change delivery
- Modelling - develop, define & document 'As Is' & 'To Be' process models and data definitions
- Evidence of maintaining internal and external networks to source data and information to enable timely recommendations and advice
- Evidence of leading a team of BAs, being a mentor and coach whilst handling a project of work
- Evidence of Engaging and influencing partners, anticipating, clarifying and shaping requirements for the purpose of optimising business results
- Payment Scheme Knowledge essential - SEPA, Target2, FPS, SWIFT, ISO20022, Bacs & CHAPS
Join us and be part of an inclusive, values-led culture that celebrates diversity, equal opportunity and provides opportunities for flexible working.
Together we'll make it possible...
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.