business analyst London, England
Job description
MicroStar Logistics ("MicroStar" or "M*") was founded over two decades ago with one simple idea: How can we help the world's best brewers do what they do best? Over that time, and by staying focused on brewer's needs, MicroStar has become the leading keg solutions provider in the industry. The values that MicroStar's growth are still at the heart of their business: A "Customer First!" approach and a strong commitment to people, quality, innovation and sustainability. This has made MicroStar a trusted partner for some of the world's best brewers for over twenty years, including ~half of today's top-50 brewers. In addition, through MicroStar's recent acquisition of Kegstar, a leading keg solutions provider in markets including the UK, Europe and Australia, MicroStar is positioned for the next 20 years of growth.
MicroStar provides a comprehensive solution designed to eliminate the inefficient and costly method in which kegs have traditionally been owned, tracked and retrieved by breweries. As partners with its brewery clients, MicroStar has mastered the keg management process, allowing its brewing partners to focus on their craft—brewing beer. The company manages a pool of nearly 6 million kegs and the corresponding logistical needs for craft brewery customers. M* provides a cost-effective outsourced solution that enables its customers to preserve capital and focus on core competencies such as production and marketing. MicroStar's network of 1,600 distributors is unequaled and optimizes their brewery customer's ability to efficiently reach thousands of retail establishments nationwide.
Kegstar provides a comprehensive solution designed to eliminate the inefficient and costly method in which kegs have traditionally been owned, tracked and retrieved by breweries. As partners with its brewery clients, Kegstar has mastered the keg management process, allowing its brewing partners to focus on their craft—brewing beer. Launched in Australia in 2012 and expanded in the UK in 2016, the business has grown into a multinational organization. Kegstar is now family to MicroStar Logistics ("MicroStar" or "M*") headquartered in North America. Internationally we manage a pool of nearly 6 million kegs and the corresponding logistical needs for craft brewery customers.
To learn more, visit www.microstarlogistics.com and www.kegstar.com
Summary
The business analyst will collaborate with the global business functions and will be the bridge to the technology group (incl. 3rd party solution providers) by understanding and capturing the business needs in a way that enables IT to develop, test and deploy solution(s) that deliver the target business benefits.
You will analyze existing systems and processes, identifying areas for improvement, and proposing innovative solutions to enhance efficiency and productivity.
Duties and Responsibilities
- Leverage your knowledge and experience to identify opportunities and offer anticipatory thinking to meet business challenges.
- Understand and document existing business processes through 'as-is' mapping and capture pain points against existing processes.
- Identifying opportunities for process automation and streamlining workflows.
- Help business stakeholders understand IT services and processes, acting as an advocate of IT to the business and helping to continually improve business perception, awareness, and satisfaction.
- Knowledge of development and rollout of IT applications.
- An excellent understanding of technology driven project delivery.
- Hands-on problem solver with excellent communication skills.
- Translating conceptual ideas into clear, detailed requirements.
- Building an in-depth knowledge of different business areas/products.
- Assisting with the prioritisation of new features and opportunities.
- Mapping complex processes.
- Documenting requirements, feature specifications, and creation of application wireframes.
- Liaising with development teams to ensure products meet the requirements.
- Prepare and maintain project plans and schedules including; activities, tasks, milestones, deliverables, dependencies, resources and budgets.
- Managing change and providing training and support for smooth transitions.
- Plan, execute, and oversee testing for quality and conformance to specification.
Required Skills
- Knowledge in the use of building and integrating workflows between enterprise applications; ability to map systems and data flows to produce strong and clear recommendations and documentation.
- Ability to communicate with technical and non-technical colleagues.
- Experience writing technical specifications and working with numerous file structures, including CSV, XML, and flat files.
- Advanced Excel skills.
- Positive curiosity and problem-solving mindset.
- Ability to work under pressure and meet deadlines while handling multiple tasks.
- Experience with Technology and Business Change Projects.
- Capability to perform multiple projects with changing priorities and to follow through to completion on all assignments.
- Excellent organization, and time management skills.
- Ability to work in a fast-paced and ever-changing environment, with a willingness to roll up your sleeves and get involved in all aspects of the business.
Qualifications
- Bachelor's degree in Information Technology, Business Management or related field.
- 3+ years of relevant experience.
- Experience with enterprise software systems, such as ERP (NetSuite experience preferred) Manufacturing Execution Systems, Integration platforms, etc.
- Experience with Analytical platforms such as Microsoft PowerBI, Tableau, etc. preferred.
Other Duties
- Travel may be required.
- Physical Requirements: Lift up to 35lbs on an occasional basis.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
