Job description
Hungry for a challenge?
That’s good, because at Just Eat Takeaway.com (JET) we have abundant opportunity or, as we say, everything is on the table. We are a leading global online food delivery marketplace. Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe.
Our mission? To empower every food moment around the world, whether it’s through customer service, coding or couriers.
About this role:
Are you passionate about helping JET gain valuable insight into the causes of problems, clarifying uncertainty and recommending how to move forward? Do you enjoy working with colleagues in different teams to understand, elicit and articulate what they require and propose options to deliver it?
We are looking for a Business Analyst to join JET, someone with an inquisitive mind, who can work with colleagues in all areas of Product and Technology to come up with innovative ways to analyse problem spaces and present options to tackle them. You will provide the business with a clear, structured view of how different functions operate and to help turn ideas into reality.
These are some of the key ingredients to the role:
- Analyse complex problems and break them down into coherent features, products and projects
- Identify stakeholders and support the Product Manager to ensure engagement as required throughout the project lifecycle
- Elicit functional and non-functional requirements from all stakeholders
- Facilitate workshops and project inceptions with a range of stakeholders
- Analyse potential solutions and collaborate with Technology, Product, UX&D and the wider business to ensure the identified problems are solved
- Elicit risks and dependencies and communicate them to the team
- Adapt documentation and acceptance criteria as required depending on the working practices of the team
- Gain subject matter expertise in own discipline and basic knowledge of related disciplines
What will you bring to the table?
- An understanding and use of a range of techniques for eliciting and documenting requirements
- A good understanding of a range of Agile delivery methodologies, working with the teams to identify, recommend and support team process improvement
- Take a collaborative approach and foster strong working relationships with all team members including Product Managers, UX, QAs and engineers
- Assimilate information with ease and grasps new technology, tools and processes quickly
- Will be able to understand the technology being used by the team to implement solutions, and will be able to communicate this as required to non-technical stakeholders
- Continue to improve the core BA skill-set and expands knowledge of other disciplines with support and guidance
- Have a knowledge of the non-Technology business areas in order to assess the impact of project changes within the wider business
- A good understanding of the product vision and commercial drivers and be able to communicate these to the team and relevant stakeholders in the absence of the Product Manager
At JET, this is on the menu:
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
Are you ready to take your seat? Apply now!
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