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As a Business Analyst, you will play significant role in Break Resolution and Analytics team (BRAT) that primarily involves in performing root cause analysis, process improvements, generation of actionable insights to core Equity Operations teams. BRAT utilizes BI tools like Alteryx, PowerBI, UIPath, Tableau & Qlikview as part of process improvement/ analysis. We are looking for a self motivated and driven individual for newly set up BRAT at Bournemouth.

Job responsibilities

• Project analysis, including documenting business requirements, detailing issues and risks, and drafting business processes and data flows
• Data analysis, including data collection, synthesis, and translation of results into concrete actionable solutions
• Identify gaps between applicable requirements and current procedures/controls and participate in driving resolution of mitigating controls
• Work with business partners to design and implement enhancements to existing processes and/or business applications, introduce new processes and/or toolsets, and engage in process re-engineering
• With guidance, develop and implement solutions that strengthen business operating models, enhance the client experience and improve efficiency and controls
• Define user acceptance test plans and test cases, coordinate and execute user acceptance testing to interpret, assess and communicate results to enable signoff on deliverables
• Provide implementation support of testing and process change management and ensure those implementations meet requirements established by Oversight and Control partners

Required qualifications, capabilities, and skills

• Proven experience of governing complex workflow including use of checklists tools (Excel) to govern actions and Quality Assurance procedures
• Creation, communication and escalation of high level metrics to top of the higher business management
• Ability to build strong relationships with many disparate groups across the Equities/Front Office /Over-the-Counter stack and influence other teams to ensure deliverables are prioritised
• Ability to manage multiple metrics to get clarity and focus on issues/bottlenecks
• Knowledge of Cash Equities, FI Cash & Repo, F&O and OTC infrastructure - Knowledge of where systems sit in the hierarchy
• Strong analytical skills with complementary communications and presentation skills with attention to detail and accuracy;

Preferred qualifications, capabilities and skills

• Graduate with relevant experience, preferably in Operations in Investment Banking/ Financial services firms with data analytics background
• Excellent Client focus and Customer care working practices
• Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
• Being highly reliable, trustworthy, honest, and commitment oriented

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.