Business Analyst Cheadle, North West England, England
Job description
Jensten Group are seeking to recruit a Business Analyst in this newly created role to work across all business areas on requirements specification and functional enhancements.
You will liaise with the operational teams and IT colleagues to ensure that system changes are effectively developed in line with specifications, tested and delivered according to agreed procedures. You will then support business users where necessary post-implementation, to ensure excellent outcomes and customer engagement.
The role will also provide support for management, analysis and where applicable resolution of ‘Business As Usual’ issues and queries.
Main Responsibilities:
- Successfully facilitate business process and/or requirements gathering workshops for new products or changes to existing products. Identify and drive any identified opportunities for improved efficiency and business change.
- Act as an interface between internal or external business stakeholders and their requirements and either internal or third party partner’s delivery of systems solutions in order to meet those requirements.
- Develop and maintain collaborative relationships with key partners such as IT, Project Managers, Operational Teams and 3rd party software suppliers.
- Undertake analysis of ‘live’ issues and obtain all necessary information to determine the cause of the issue. Ensure issues are logged and actively managed. Make recommendations and assist in prioritising issues, so that they can be appropriately addressed and resolved.
We are seeking candidates with an understanding of the Insurance Underwriting and Broking processes and practice who is comfortable working in a hybrid Agile / Waterfall approach.
About Us:
Launched in 2018 Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place nearly £400m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.
We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.
And that is why you should join us!
Our goal is to have people in our Group that enjoy being part of one team with the shared commitment to delivering insurance distribution excellence. A big part of how we do this is by listening and then acting on what we hear. Our EVP work is key to maintaining and enhancing our culture and Benefits, making Jensten Group a fantastic place to work, learn and grow.
