Business Analyst Birmingham, England
Job description
Gateley is a legal and professional services group, with over 580 professional advisers. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond.
We are f orward thinking and straight talking, our approach is to find solutions to the problems that our clients face.
The Team
Gateley Plc has a dynamic, collaborative IT team. We are an ever-growing team with 50 staff members in total across IT Service, Infrastructure, Architecture and Security, Change Management, Development and Client Solutions.
The Solution Delivery team is comprised of Change Management, Development and Client Solution professionals. The entire team is based from our Birmingham city centre office.
The team is responsible for definition and delivery of transformational change across Gateley and IT system / processes improvements, as well as developing client-specific solutions, and managing integrations between systems.
The Role
The purpose of this role will be to provide business analysis and design for IT and business change projects. There will be a particular focus on delivering IT capabilities and projects that add value to Gateley and its client engagement. In addition, the role holder will provide support to the Support and Development teams in respect of managing small change on existing systems and processes.
Responsibilities will include:
- Managing stakeholders through the discovery phase to for requirements elicitation and capture for new projects and change requests to existing IT systems
- Supporting the project/change sponsor in writing clear requirements that can be easily translated into technical requirements
- Supporting test plan creation and execution as part of release management of change
- Creating documentation for bespoke applications
- Clearly articulating business requirements and business process flows for programmes of work
- Preparing business analysis documentation
- Liaising between business stakeholders, development team members, 3rd parties, clients and others as required to support delivery of IT solutions for the Gateley business.
- Communicating in language that is appropriate to the audience.
- To be aware of and comply with the company's policies and procedures
The above description is not an exhaustive list due to the nature of the role. Therefore, the job holder may be required from time to time to carry out other ad hoc tasks as requested, this is because we are relatively small team, which is collectively striving for excellence
The Person
The successful candidate will have:
- Previous experience within a similar role delivering business analysis in an IT change environment
- Excellent problem analysis, system design, troubleshooting and resolution skills
- Previous experience of requirements gathering
- Previous experience working with and supporting senior stakeholders within an organisation
- Ability to communicate complex technical concepts to stakeholders of varying degrees of technical understanding
- Ability to use own initiative and work to deadlines
- A willingness to learn new skills and educate others
The following skills and experience are desirable but not essential:
- A technology-based degree or equivalent
- A BCS business analysis diploma or equivalent
- Previous experience of working within professional services
The Benefits
With support, coaching and feedback from some of the most engaging colleagues around our great development and progression opportunities will reward your commitment and loyalty. We offer a competitive remuneration package where you'll be rewarded for your individual performance with an opportunity to receive an annual bonus.
In addition, we have a wide range of learning and development opportunities via our Learn platform to develop new skills and progress your career. Our My Flex comprehensive rewards package includes options covering annual leave (and the benefit of purchasing extra days), cycle to work, critical illness benefit, employee assistance programme, group personal pension, health care, season ticket loan and many more benefits (grade dependent). Finally, with Perks at Work/Home you can select a host of retail benefits that suit your needs alongside a Community Online Academy, free courses for all from fitness to coding to languages to hip hop dance.
Diversity, inclusion and well being
Diversity, inclusion and well-being is an important part of Gateley's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture.
We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies.
We are proud to have been recognised by The Law Society as gold standard for our Diversity and Inclusion Charter and to be Stonewall Diversity Champions.
Additional Information
If you are successful in receiving an offer of a role with our company a variety of pre-employment screening checks will be completed. Our screening checks can include but are not limited to your eligibility to work, professional and academic qualifications, any criminal records, your financial stability and references from previous employers. The screening that takes place will be relevant to your role and will vary from role to role.
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