business analyst

business analyst Remote

FFW
Full Time Remote 10.56 - 12.04 GBP Today
Job description

Overview:
# We are looking for a Business Analyst. Do you think you have what it takes?

FFW has a freelance opportunity available, for a Business Analyst (technical background). The selected candidate will work in a project with our partner, a major US company from the pharma industry.

The ideal candidate has several years of experience in a similar role, is motivated, self-started, with a positive attitude.

This is a freelance / contract role, 100% remote, full-time (40 hours / week). For this role, you should be able to work on the US East Coast time zone (EST).

The contract duration is of 1 year.

About the team:

Rosalind is the platform that manages the customer data that our partner collects from its integrated websites, mobile apps and marketing platforms. We have a range of traditional MarTech as well as journey orchestration, channel and analytics tools. Our platform has evolved over 8 years to send millions of emails and manage billions of analytics events.
Our mission is to change how customer data is managed, from fragmented implementations to a coherent customer-data ecosystem of services dedicated to the collection and management of profiles and consents. Our goal is to improve customer experience and especially to improve patient outcomes through intelligent, inventive and compliant use of data collected as people interact with our client’s customer-facing systems and assets.

Our team is named after Rosalind Franklin, an English chemist and X-ray crystallographer whose work was central to the understanding of the molecular structures of DNA (deoxyribonucleic acid), RNA (ribonucleic acid), viruses, coal, and graphite. We chose Rosalind as our muse to remind us of our work to make the invisible visible and help others discover the previously unknown by leveraging our data structures and services. The name also signals our team commitment to accomplishment through a careful focus on the work, and as a reminder of our commitment to recognize and value of the contributions of everyone.

Role Summary:

The BA will join a team that owns two key services:
  • Journey Orchestration – Maintain our JO capability on Thunderhead and continue to work with marketing colleagues on experiments that teach us how better to use it and how we can adopt this more widely. Work with other teams to assess the Adobe suite of JO tools and make decisions / build plans for whether we migrate to this new tooling.
  • Customer Experience Management (CXM) – Continue to integrate Medallia CXM services with Rosalind’s core data and work to scale operations as surveys and touchpoints become a core part of our global market effort. Closing the Loop and getting feedback is critical to our success and to become a data driven marketing organization.
Responsibilities:
What awaits you:

As a Business Analyst, you will be responsible for identifying requirements and translating or decomposing those needs into Epics and Stories with acceptance criteria and additional supporting documentation as needed, such as process flows and testing scenarios.

Additional key responsibilities include:
  • Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations;
  • Facilitate backlog refinement sessions to ensure that acceptance criteria are clearly documented, accurate and testable;
  • Collaborate with development and testing teams to provide subject matter expertise.
Qualifications:
What you bring:

  • Extensive experience leading a team in the analysis of requirements, breakdown of epics and stories and delivery of well refined acceptance criteria that meets the team Definition of Ready standards. Hands-on experience gathering, writing and refining user stories is a must;
  • Experience with Agile team processes, including Scrum, Scrumban;
  • Experience with the types of challenges that come when trying to build complex, new functionality in large organizations;
  • The ability to be comfortable with uncertainty.;
  • Strong problem-solving skills;
  • Strong written and spoken English;
  • Excellent stakeholder communication, management and negotiation skills;
  • Experience in the MarTech space and of tools and technology is hugely beneficial.

You can expect from our recruitment process to look like this:

  • "Get to know you" chat with a member of our Talent Team;
  • A short recorded video interview, where you will briefly tell us more about yourself;
  • A technical video interview with one of our colleagues from the development team;
  • And finally an offer!

FFW is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applications will be considered without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability, length of unemployment or any other protected characteristic as outlined by federal, state, or local laws.

Apply today, we look forward to meeting you!

business analyst
FFW

www.ffwagency.com
Copenhagen, Denmark
Michael Drejer
Unknown / Non-Applicable
501 to 1000 Employees
Company - Private
Internet & Web Services
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