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EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world’s leading corporations. EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect creating value from data to ensure faster decision-making and transforming operating models. Key industries including Insurance, Healthcare, Banking and Financial Services, Media, and Retail among others.

Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit www.exlservice.com.

Role Title: Senior Business Analyst

BU/Segment: Analytics

Location: London, United Kingdom (Flexible hybrid working)

Employment Type: Permanent or FTC

Summary of the role:

Senior Business Analysts will work on a variety of tasks ranging from requirements gathering/analysis, data profiling, preparing functional and technical documentation, and deployment tasks. This is a business-facing role that works independently and collaboratively with internal and client teams to ensure project success.

The Senior Business Analyst drives and participates in discovery and design sessions and is involved in all aspects of data management implementations including translation of architecture and design documentation into configured solution components, including data models, mappings, rules, reports, and more. The Senior Business Analyst should have practical experience extracting and analyzing large amounts of data using SQL queries from a data warehouse environment. This position will have the opportunity to engage with clients utilising all aspects of a Data Management organisation including Data Governance, Data Quality, MDM, and Business Intelligence.

You will also be working closely with Cloud, Big Data, Data Modeling, Data Engineering and Project Management consultants.

As part of your duties, you will be responsible for:

• Gathers business and technical requirements utilising interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
• Documents business and technical specifications ensuring documentation is kept up to date and relevant.
• Assists in source definition for the data warehouse attributes. Maps attributes to source including identification and documentation of transformation algorithms as necessary
• Generates cohesive documentation of: Business processes/process maps (As Is – To Be), functional and technical specifications and use cases
• Identifies instances where existing data management processes may be streamlined or improved
• Performs gap analysis of policies, processes, and capabilities against frameworks or desired target states
• Develops data dictionaries, source to target data mappings, and business glossary by working with the Data SME and Business stakeholders
• Develops business rules to assist with data acquisition, data integration and data quality monitoring
• Gathers and documents existing reports, analysis and data access requirements
• Performs data collection, profiling, validation, cleansing, analysis, and reporting from various sources, including databases and flat files
• Analyses data volumes, data types and content to support the design of data architecture solutions
• Assesses and documents the structure, quality and conformance of source data
• Initiates analysis to identify data inconsistencies and resolve in order to raise the level of data integrity Identifies, analyses and interprets trends or patterns found within data and makes recommendations for business and process improvement
• Tests and documents ETL processes, SQL queries, and stored procedures

Qualifications and experience we consider to be essential for the role:

• 7+ years of experience in a Business Analyst role
• 7+ years of consulting experience strongly preferred
• Practical experience in at least 3 of the following areas: Data Integration/Movement, Business Intelligence, Data Quality, Cloud Platforms, Master Data Management, Big Data, Data Governance, Data Analysis, Data Modelling
• Extensive experience in identifying and documenting business requirements in a data management environment, including use of joint application design facilitation or other requirements gathering techniques
• Experience working with business and IT functions in a variety of corporate cultures, as both an employee and consultant, is preferred
• Experienced working in centralized and federated corporate structures
• Experienced working with multiple levels of client personnel to gather information, validate analysis, and make recommendations
• Experience developing business case for recommendations
• Strong verbal and written communication skills, with an ability to express complex technical concepts in business terms and complex business concepts in technical terms
• Excellent organizational and analytic abilities
• Effective decision-making skill

Skills and Personal attributes we would like to have:

• Knowledge of data management industry (DW, BI, BD, Cloud, MDM, DG, DQ, Data Modelling)
• Leverage general business experience with knowledge to convert high level business objectives into functional and technical requirements and specifications
• Ability to consult with functional leaders to understand business objectives in order to design optimised data solutions
• Capacity to help facilitate and guide discovery and design sessions with business SME’s and technical leads
• SQL skills
• Ability to multi-task, prioritise and meet aggressive deadlines
• Ability to organise, prioritise and manage dependencies
• Ability to lead group facilitation, mediation and conflict resolution
• Excellent interpersonal skills and the ability to deal effectively in a team environment
• Strong internal communication skills including ability to work with all levels of the organization
• Demonstrated work ethic, focus and self-discipline
• Is effective in a variety of formal project and external presentation/meeting settings: one-on-ones, small and large groups, with peers, and superiors.
• Knowledge and understanding of Business Intelligence (Tableau, Power BI) reporting
• Knowledge and understanding of data quality concepts
• Excels in a fast paced, agile environment where critical thinking and strong problem-solving skills are required for success

As part of a leading global analytics and digital solutions company, you can look forward to:

• 
  A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
• EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories.
• At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.
• As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
• EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).
• At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.

To be considered for this role, you must already be eligible to work in the United Kingdom.