We care about your career and are known for having the absolute best people in the industry. When you join us as a Business Analyst, you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

As a Business Analyst at the Corporate office, here are just some of the great benefits you will receive:

• Complimentary stays with breakfast included in all 9 Dorchester Collection hotels
• 50% off at bars and restaurants within all of our Dorchester Collection hotels
• £750 Refer a friend bonus scheme
• World class development opportunities
• Social events throughout the year
• Workday lunches in the form of a prepaid contactless card
• Season ticket loan and cycle to work scheme
• Exclusive Access to a discount platform featuring 1000s of retailers
• Competitive retirement scheme

You’ll love what you do and take pride in delighting our guests:

• You will be responsible for providing the business analysis that will support decision-making, identify underlying drivers of performance and strengthen business strategies
• Collect, analyse and present key insights & tailored recommendations working in collaboration with global and local teams.
• Report on Commercial performance on a weekly & monthly basis and conduct deep-dive analysis where needed, working closely with the broader Commercial Team – Digital, Contact Center, Sales and Revenue Management-.
• Collaborate closely with the IT department to ensure optimal use of the systems & data accuracy
• Drive best practices and standardisation of reporting across the Commercial department
• Help define an F&B Reporting strategy to support the identification of revenue and profitability opportunities (outlets & banqueting performance, targets, menu engineering...)
• Produce and contribute to presentations to and for the Executive team and the Board
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Business Analyst you’ll have the opportunity to bring these to life and continue to create our legacy.
• The items shared are the essence of a day in the life of a Business Analyst but we’ll make sure you are provided with specifics on how we care for our hotel.
• Additional activities include: building performance dashboards, working with Development team for market study, collaborating on ongoing strategic initiatives…

The items shared are the essence of a day in the life of the Business Analyst but we’ll make sure you are provided with specifics on how we care for our department

• You’ll bring your unique personality and passion to the role and the team.
• You have a talent for analytics, attention to details and inquisitiveness
• Previous experience in analytics
• Excellent Excel and PowerPoint skills
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language. Additional languages are an asset