Business Analyst London, England
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About the job
Job summary
This recruitment is continuing as usual, but candidates should be aware that following the Government’s announcement on the changes to some civil service departments, roles will be located in the new Department for Business and Trade. We will provide more information if you are selected for a role. This work remains of high importance to the civil service, and we thank you for your continued interest.
As a Business Analyst (BA) you will be…
Working with several teams across multiple complex, fast-moving, and innovative projects. Your role will be to make sure product decisions are based on a sound business analysis by working closely with service owners, and product and delivery teams.
You will support the Head of Profession to build a sustainable, diverse, and engaged Business Analyst community within DBT who work together towards a common goal and share ideas openly, establishing standards and consistency to support rapid delivery through sharing and learning from one another.
This role is available in three UK locations, including central London, Cardiff, and Darlington’s new economic hub. This role can only be worked from within the UK and not overseas. Most DBT employees will be working a hybrid pattern, spending 2-3 days a week (pro rata) in the office on average. Changes to these working arrangements are available in certain circumstances but must be agreed with the vacancy manager and in line with the requirements of the role. Travel to your primary office location will not be paid for by DBT, but costs for travel to an office which is not your main location will be covered.
Find out about life at DBT, our benefits and meet the team by watching our recruitment video, visiting our website or reading our blog!
Job description
Responsibilities
You will be an experienced Business Analyst who can:
- Analyse business requirements and user needs related to all aspects of the service(s) you are supporting.
- Work with the relevant Service Owner, Product Manager and Delivery Manager to assess how the requirements should inform the team’s activities.
- Conduct business process analysis and re-engineering where applicable and write and edit the relevant documentation.
- Articulate business and user problems, identifying opportunities and ways to address these problems and providing recommendations.
- Apply proven communication, analytical, and problem-solving skills to ensure that the team’s plans and objectives are achieved.
- Work as part of multi-disciplinary teams to deliver solutions and ensure they are sufficiently tested and meet business and user need.
Person specification
Essential Skills and Experience
You will need to have demonstrable skills and experience of:
- Agile Working Skills: You apply agile methodology to your work and can help the team decide the best approach to delivery
- Business Analysis: You apply a structured business analysis approach to investigate and assess complex business problems and opportunities and inform both tactical decision making and strategic plans
- Requirements Definition & Management: You apply a structured approach to requirements definition and management for complex change initiatives and ensure requirements traceability throughout their lifecycle. You can coordinate and review the prioritisation of requirements and engage in the negotiation of solutions to help meet business objectives and user needs
- Stakeholder Management: You can communicate with stakeholders at all levels, focusing on user and business needs. You can tailor and apply communication strategies to build relationships and work to resolve conflict where needed
- Process Management: You can model business processes at all levels of complexity, including the use of systems analysis, and identify opportunities to improve business performance. You can support the analysis, design, prioritisation and implementation of process changes, and support business process testing and usability evaluations
- Ways of Working: You can collaborate effectively with other DDaT roles within a multi-disciplinary delivery team and assess the effect of proposed solutions on users
Desirable Skills and Experience
- Have worked in a Government digital team
- Have experience of working at portfolio level or across multiple products
Personal Attributes and Skills
- Proactive
- Adaptable to confidently engage key stakeholders from different functions across DBT
- A critical thinker
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
This vacancy is using Success Profiles, and will assess your technical skills and behaviours.
Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.
Please ensure that you check your emails regularly as all updates from us will be sent to you this way.
Sift will take place week commencing: 02/05/2023
Interviews will take place week commencing: 08/05/2023
Please notes these dates are indicative and may be subject to change.
As part of the application process you will be asked to upload a CV and complete a personal statement outlining your experience, skills and fit for the role.
At the sift stage, we will assess your CV and personal statement against the essential skills and experience listed above. You can use bullet points and subheadings if you prefer. As well as evidencing the criteria, you should also touch upon why you're interested in DBT and in this role. Your personal statement must be a maximum of 700 words and your CV should be no longer than 2 pages
If we receive a high volume of applications, we will conduct a ‘short sift’ and read one element of your application. For this campaign a short sift would be conducted based on: CV only.
How you’ll be assessed
At the interview stage for this role, you will be asked to demonstrate relevant technical skills and behaviours from the Success Profiles framework. A role-specific list of these can be found below.
Salary is determined by performance at interview, within the range advertised. Candidates moving from another government department have the option to retain their current salary.
Technical skills
There will be a technical element within the interview where you will be asked questions about your specific professional skills and knowledge relating directly to the job role.
We will assess you against the following technical skills:
- Agile working
- Business Analysis
- Business Modelling
- Business Process Improvement
- Requirement Definition and Management
- Stakeholder Relationship Management
- Business Process and Acceptance Testing
- User experience analysis
Detailed explanations of each technical skill can be found on the DDaT Framework.
Behaviours
We will assess you against the following behaviours:
- Changing and Improving
- Seeing the Big Picture
- Making effective decisions
Appointments may be made to candidates in merit order based on location preferences. Candidates who pass the bar at interview but are not the highest scoring will be held on a 12-month reserve list for future appointments. Candidates who are judged to be a near miss at interview may be offered a post at the grade below the one advertised.
If successful and transferring from another Government Department a criminal record check may be carried out.
The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation.
Harmonised terms and conditions are attached. Please take time to read the document to determine how these may affect you.
Please note – the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.
Any move to the Department for International Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
New entrants are expected to join on the minimum of the pay band.
Reasonable adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should contact the DDaT Recruitment team before the closing date to discuss your needs.
Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.
If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DIT by email: [email protected]
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission:
Click here to visit Civil Service Commission.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
For further information and to apply please click the link to direct you to the advertisers website.
Vetting Requirements - SC
All security clearances require you to provide evidence of your UK footprint where you have been physically present in the UK.
The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years.
Failure to meet the residency requirements will result in your security clearance application being rejected.
If you require SC clearance you will need to provide evidence of the below requirements.
Checks will be made against:
- departmental or company records (personnel files, staff reports, sick leave reports and security records)
- UK criminal records covering both spent and unspent criminal records
- your credit and financial history with a credit reference agency
- Security Services records
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
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