business analyst Tamworth, England
Job description
Crown, formed in 1990, is an independent same day courier company which has developed from a local midlands operation to a major nationwide service provider servicing both the B2B and B2C marketplaces with sales of over £40m.
Crown is recognised as one of the fastest growing companies in this sector and it attracting interest from the major users of this service, who are seeking partners to accelerate their business growth.
Crown focuses on delivering truly bespoke solutions to its customers, which optimises their competitive advantage. Crown serves many diverse markets - Automotive, Industrial/Manufacturing, Healthcare, Parcels, Logistics, Aviation – which require a totally reliable, flexible and responsive supplier to meet their ever changing needs.
As an IT Business Analyst, you will translate high level business requirements into detailed project documentation that can be used by developers, product owners, and end users. Some of your key tasks will include understanding business requirements and priorities, creating and refining Spiceworks tickets to reflect development requirements, creating user documentation, and translating complex cases into well-defined technical and functional specifications.
Role and Responsibilities
- Managing requirements incoming from users, enabling the development team to progress with their sprint cycles.
- Ensuring features and stories are technically feasible, well defined with an agreed acceptance criteria
- Working closely with business stakeholders, build an understanding of solution and documentation gaps
- Owning the refreshing of functional and non-functional documentation
- Analysing data & processes to update programme documents
- Promoting continuous improvement of documentation across the programme team
- ISO 27001 implementation experience.
- GAP Analysis, SWOT
Requirements:
1. You have at least 5 years commercial experience within a Business Analyst role previously (requirement gathering, user stories, technical documentation etc.)
2. Agile project management experience.
3. You have excellent communication and collaboration skills
4. Be able to solve problems through critical thinking
5. A blend of technical and business analysis experience
6. Strong analytical skills and ability to break down complex problems, and systems, into smaller components
7. Strong understanding of data and data flows
8. Experience in documenting complex data processes, including the creation of data lineage and process flow diagrams
9. Experience of SQL data processes and web-based systems
Job Types: Full-time, Permanent
Salary: £45,000.00-£50,000.00 per year
Benefits:
- Bereavement leave
- Free parking
- On-site parking
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Tamworth: reliably commute or plan to relocate before starting work (required)
Experience:
- Commercial Business analysis: 5 years (required)
- ISO 27001implementation: 1 year (required)
Work Location: In person
