Find More Than 10K+
United Kingdom Jobs

**Posting Deadline: Please submit your application by 11:59 PM PST, June 18, 2023**

Position Type: Permanent

Location: This role is Remote capable for residents of Vancouver Island

Together, Let’s Do Great Things!

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an exciting opportunity to share on our IT Solutions team. We are looking for a skilled, client driven Business Analyst, to join the team, who has a passion for the analysis of business processes and a strong ability to find creative solutions to improve efficiencies. Ideally, the candidate will also have direct experience in either a credit union or banking environment. If this role aligns with education and experience, then would we would love to hear from you!

What’s the role?

As a Business Analyst, you are responsible for performing strategic business analyses for the organization in support of corporate goals and objectives. As a Business Analyst, you are responsible for analyzing business processes, identifying areas for improvement, and recommending solutions to enhance productivity and efficiency. This position works closely with external vendors to ensure that the needs and requirements of Coastal Community are incorporated into the end product to meet the organizational objectives and strategic direction. To achieve this goal the Business Analyst has a high level of interaction with managers and key stakeholders to ensure that business products and processes meet end users requirements.

Your duties also include, but are not limited to:

• Identifies documents and recommends opportunities for improvement in requirement definition, technical specification, procedures documentation and production change methodologies.
• Develop and maintain documentation such as process flows, use cases, and user stories
• Creates detailed business requirements and functional specifications to support the development of new products and features
• Facilitates workshops and meetings with cross-functional teams to gather requirements, resolve issues, Collaborates with stakeholders to understand business needs and requirements
• Identifies information procedures and decision flows, as well as reorganizes new processes and workflows in the business processes.
• Provides advice, develops, and integrates processes and information models between processes to eliminate redundancies. Assists in coordinating, testing of technical and software changes. Assists with or develops improved change management processes.
• Interviews and works with end user groups in evaluating existing business methods according to end user objectives to implement process enhancements and optimizations.
• Provides support to departmental staff and clients on system and technical features and processes as required.
• Interviews and collaborates with end user groups in evaluating existing business processes according to end user objectives to implement process enhancements and optimizations.
• Defines documents, designs and redesigns solutions and procedures.

What are we looking for?

• Bachelor’s Degree or Diploma requiring 3-4 years of full-time study or have an equivalent combination of education and experience in Business Administration, Computer Science, or a related field
• Business Analyst certification is an asset
• 5 years’ experience in business systems analysis and implementation, technology troubleshooting, system conversions, applications and maintenance and/or a combination of education and experience
• Experience in a financial institution is preferred

Ideally, you are a flexible, collaborative team player with:

• Proven experience in overseeing design, development and implementation of software solutions, systems or products
• Proven experience in document management and retention
• Experience with Agile and Waterfall methodologies
• Proficient in Microsoft Office Suite, Visio, and project management tools
• Knowledge of SQL, data modeling, and data visualization tools such as Power BI is considered an asset
• Excellent organizational, leadership, and communications skills
• Strong probable-solving and decision-making abilities
• Ability to work independently and in a team environment

What we offer you:

• Competitive salary
• A comprehensive benefits package including MSP, dental, and extended healthcare
• Employer paid RRSP benefit
• Ongoing support for education and career development

Who are we?

Coastal Community has been in business over 70 years, and we’re proud of the things that make us who we are:

• We’re 100% member-owned and locally-based—all of Coastal Community’s operations, Board of Directors and employees are based on Vancouver Island and the Gulf Islands, with all decisions made locally.
• We’re a growing organization with over 2.5 billion in Credit Union assets, serving over 100,000 members and clients through our 24 branches, 16 insurance offices and 4 business centres.
• We believe in making meaningful contributions to the communities we call home, and in the last five years alone, we’ve contributed $2.5 million to community partners across our islands.

If you join us you’ll work hard, but have a lot of fun along the way. We offer a generous compensation package and a great work/life balance because we want you to spend your career here. Many people do!