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• Produce clear and well structured scoping/requirements documentation, using pre-agreed and defined standard methodology & documentation
• Identify risks and opportunities associated with proposed projects
• Understand the design principles, priorities and business objectives to be achieved
• Translate business objectives into business requirements
• Collaborate with various departments to gather data and develop strategies
• Support the UAT process, providing thorough testing against requests as needed
• Question and challenge where needed, existing and new process and application design
• Evaluate the effectiveness of solutions to ensure they meet business objectives collating feedback from relevant internal stakeholders to guide necessary iterations.
• Participate in project planning and execution.

Teams to collaborate with

• Business Analysts in other functional areas – to ensure consistency of approach
• Business Planning and Improvement Team - interface with this team on any relevant internal projects
• Group Information Systems – interface with this team as needed to refine requirements and understand options.

Behavioural competencies – organisational and behavioural fit.

• Flexible and creative to take considered risks
• Learn and adapt quickly to changing situations
• Self-motivated and able to work under pressure
• Ability to travel to different sites and locations on a weekly basis
• Effective verbal and written communication skills
• Ability to manage conflict and challenges in an open and constructive manner.

Critical competencies – technical fit

• You will have the knowledge and experience to carry out standard relevant tasks confidently and consistently without supervision
• Hold or be working towards a recognised Business Analyst qualification or equivalent practical experience
• Solid understanding of Business Analyst techniques, methodologies, and best practices
• Familiarity with or experience in the IT industry is preferred
• Able to work effectively in fast paced environments while maintaining a strong attention to detail.

About Claranet

Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.

At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business.

We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services.

In the UK we have over 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.

Working for Claranet

Here at Claranet we pride ourselves on going the extra mile for and with our employees (yes, we really mean with). We offer an extensive benefits package that you can tailor to your needs, inclusive of a matching contribution pension scheme, healthcare, insurance, dental, discounted gyms and app supported benefit access.

But what we think makes us different is ‘Team Claranet,’ our dedicated internal part of the business that supports you with matters close to your heart. We proudly support local charities in each of our office locations, support employees with paid charity leave, organise key charity fundraising event per year and have a dedicated committee responsible for supporting employee’s fundraising efforts.

Claranet are one of the 10 founding members of TC4RE (Technology Community for Racial Equality.) Being a part of a group of leading UK technology organisations, we are dedicated to building a more diverse and inclusive workforce. We are also very proud members of Tech Talent Charter, a government supported, industry-led membership group created to address the UK’s tech talent shortage and diversity gap through collective action.

Our Vision

Our vision is to become the most trusted technology solutions partner; renowned for being the best and brightest, having lasting impact with our customers and delivering exceptional returns to our stakeholders.

Position Summary

As a Business Analyst you will be responsible for developing a deep understanding of business challenges in order to produce problem statements and detailed requirements documentation, to improve operational efficiency within your functional area. You will be required to translate business challenges around applications and processes into opportunities for improvement and propose solutions where necessary to address these, ensuring they meet business needs.

Role Mission

Claranet UK’s strategy is to focus on a finite number of strategic priorities. The role of the Business Analyst is to deliver value into the function areas through the successful implementation of business requirements. In order to achieve this the Business Analyst must develop a deep understanding of business processes and application design/usage in the related functional area.

Objectives and Key Results

• Capture and refine problem statements and business cases, analyse and propose solutions
• Track and report against active requests to ensure successful delivery
• Ensure that requirements have been met by the proposed solution and then again once developed.