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Job Description:

Job Title: Business Analyst

Location: Staines or Manchester

Permanent

Full time: 37.5 hours per week, flexible / hybrid working options

Salary: £45 200 - £56 500 + fantastic benefits

Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

At Bupa, we're passionate about technology. With colleagues, customers, patients and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way.

Role Overview:

Working in partnership with the UK Executive team and stakeholders you will translate emerging opportunities into outstanding business and customer outcomes. You will help enable Bupa to achieve its strategy of becoming the UK's most admired healthcare company.

What you'll do:

• Rigorously explore, analyse and ‘unpack' business plans, goals and ideas; working these into commercially sound business cases that deliver clearly defined, desirable outcomes
• Partner effectively with stakeholders to translate these outcomes into specific objectives, and from there define detailed needs and prioritised business requirements
• Identify sustainable solutions and create and manage optimised, efficient delivery plans
• Act as an influential and persuasive advocate for customer interests
• Provide critical input to the development of Bupa's digital agenda, applying a full business analysis skillset to support the transformation of our digital capabilities across online and mobile channels
• Demonstrate excellent influencing skills and natural gravitas to drive change across the organisation

What you'll bring:

• Evidence a background of successful Change delivery within the Healthcare and/or Financial Services industries, ideally with experience of working in e-commerce or digital environments
• Demonstrate a strong working knowledge of established Change and Business Analysis methodologies (such as Lean, Six Sigma, Agile) and the use of relevant systems (e.g. Jira, Confluence
• Possess a passion for Change-led innovation, being able to identify and successfully deploy leading-edge tools and techniques to enable the business to move rapidly towards its desired future state
• Experience in using a range of business modelling and solution design approaches to force clarity and create simplified views of complex business and commercial realities
• Be a strong and logical problem solver, able to demonstrate a history of innovative, lateral and creative thinking, and capable of making sound pragmatic decisions
• Be commercially focused, with an intuitive ability to design and deploy highly effective business solutions that deliver good business and customer outcomes

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated fairly. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you've found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn't where you've been.

This is where you're going.

This is what we have belief in.

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