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Terms and Conditions: Permanent, 37 hours per week

Department: Digital Transformation

Shortlisting date: w/c 26th June 2023

Interview date: w/c 3rd July 2023

We are looking to recruit a Business Analyst to be part of our growing Service Design Team which is transforming the way we deliver digital services. This exciting role is the ideal post for someone who has an eye for detail and wants to gain lots of experience within the modern service design world. It’s a job rich in opportunity to improve the user experience and outcomes for residents and businesses alike.

We’re looking for someone who is ambitious, quick to learn, curious, good at developing strong working relationships and able to both get into the details of specific projects and see the bigger picture.

You’ll have a vision for service design as you will be working as part of the wider team of Service Designers, Content Designers and User Researchers. You’ll also have strong visual design and communication skills and along with excellent analytical skills. You will aid others in embedding the service design thinking and ethos across the Council.

You will have knowledge and experience of agile principles and not be afraid to work in a fast paced environment that thrives on change. Knowledge of Government Digital Service (GDS) Standards is preferable.

There is an opportunity for you to make a real difference to how services are delivered and the positive impact this can have on the well-being of residents and delivering efficiencies for the Council.

We offer flexible working conditions and benefits that can be tailored to suit you, we are committed to supporting you throughout your career with us.

This job will be work both at home and in the office as required.

Please contact [email protected] if you would like an informal discussion about this role.

In addition to your CV, please include supporting information which evidences how you meet the criteria detailed on the key requirements document.