Business Analyst Liverpool, England
Job description
Who are we?
Appreciate Group https://www.appreciategroup.co.uk/ is a financial services business providing solutions for the moments that matter. We make giving, receiving and experiencing easier and more joyful.
Our company has been around for more than 50 years and is going through some exciting changes. We are looking for a new team member to help play a part in building our future vision. We would love you to be part of our journey as we continue to make Appreciate Group a great place to work.
As a disability confident committed company, we have a passion for advancing equality. We welcome all colleagues into a work environment where success is attainable for everyone, regardless of disability, age, race, religion, gender identity, or sexual orientation. We are committed to ensuring that everyone has equal access to growth and opportunities in our workplace.
If you love people and want to belong to a team that champions respect, collaboration, empathy and dynamism then Appreciate Group is somewhere you will thrive.
About the Role
The Business Analyst (BA) will lead and facilitate the capture of requirements in a style appropriate to the project (outcomes/epics, stories/capabilities, features/functions) which articulate the needs of the business in a testable manner that inform the design.
The BA will help protect and deliver the Appreciate Group’s strategy by appropriate challenge to fully understand the underlying needs of the business case and not just copy what is asked for.
The BA will work closely with a variety of stakeholders to gain insight of AG and to communicate the requirements clearly.
Principal Accountabilities/Main Responsibilities
- Uncover the outcomes and underlying requirements that need to be satisfied to meet the business case
- Analyse, document and work with the requirements owners to organise, specify and model the requirements to ensure they are complete and unambiguous.
- Specify outcomes and requirements in a manner and style which is relevant to the project and can be easily tested.
- Validate and verify requirements, making sure that the requirements map to the business need being addressed, they are approved by all the appropriate stakeholders and that they meet with relevant quality standards.
- Research existing systems explore the current state of the system and create a current state model in sufficient detail for the task.
- Identify improvement opportunities, by using the current state model, identify what gaps and opportunities need to be addressed and create a target model, with transition states where appropriate.
- Understand end-to-end business cycles and processes
- Participate in agile sprint planning sessions, specifically in backlog selection and refinement.
- Work with designers and developers to understand the requirements and provide clarity where needed
- Assist testers in understanding relevant acceptance criteria
- Provide end-to-end traceability records for functionality delivered to the test team and the business
Operational Accountabilities
- Accountable for the production and gaining approval of the requirements
- Accountable for the creation of the current state business model
- Accountable for the creation of the target state business model
Team and Culture
- Role model inclusive behaviour at all times.
- Collaborative while maintaining independent views
- Provide appropriate professional challenge
- Demonstrate proactivity and ownership of actions
Risk Management
- Capture and manage risks related to requirements
- Embrace the company’s risk culture by holding yourself accountable for managing day to day risk
- Follow and embed agreed risk and compliance policies and procedures
- Embrace a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations
Knowledge/Experience/Technical Skills/Behaviours
- You have a passion for creating solutions with a positive attitude to change
- You have excellent communication skills, with the ability to talk and present to a range of audiences, sometimes acting as a translator between parties
- You have the capacity to motivate others and lead change
- You have excellent influencing and negotiation skills
- You have the ability to work under pressure on multiple workstreams within your project timeframes
- You have excellent analytical skills and an informed, evidence-based approach
- You have an in depth understanding of information technology.
- You have experience in defining, tracking and managing deliveries by third party suppliers
- You have experience of mapping business processes
- You have experience of an Outcome based approach to requirement capture
What can you expect?
As well as fabulous colleagues, amazing office space and engaging work, there are loads of additional benefits we offer right now:
- 25 days’ holiday per year, plus bank holidays
- Company sick pay from day 1
- Company pension scheme
- UK health care cover
- Staff Everyday Benefits card offering discounts with multiple retailers
- Corporate travel scheme with Merseyrail, Northern rail, Arriva & Transport for Wales
- Fabulous kitchen space which offers free tea and coffee
- Faith room open to all denominations along with dedicated kitchen space for Halal and Kosher food preparation
- Flexible/smarter working and variable start times
- Family friendly leave
- Community volunteering policy which allows you 2 days per year to support the community with charitable events
Job Type: Full-time
Salary: Up to £48,000.00 per year
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Liverpool, Merseyside
