Business Administrator London, England
Job description
About the role
We are seeking an enthusiastic individual to help us direct the daily operations and maintain growth. It is an exciting role offering exposure to a variety of functions within the business including Operations, People, Finance, Sales, Quality and Compliance. As part of this role, you will be responsible for supporting the team in the day-to-day running of the operations in relation to learner enrolment/onboarding, providing administrative support to staff, employees and customers, keeping company data updated and preparing plans to help streamline business operations.
About us
We specialise in creating apprenticeship opportunities for young people entering the workforce for the first time. We recruit and employ each and every apprentice on behalf of the “host” client, enabling us to offer additional support and a better experience for both the apprentice and the client. We arrange the most suitable and appropriate apprenticeship training from one of our partner training providers.
We are a government-approved flexi-job apprenticeship agency and this means we have a license to employ apprentices on behalf of our clients and offer short-term placements. The "ATA model" is highly effective and has many benefits for the host organisation, such as reduced employment liability, access to several high-quality training providers and additional support throughout the relationship.
Our mission statement is to inspire ambition and widen horizons. Our purpose is to create and nurture apprenticeship opportunities that might not otherwise exist for young people.
We are currently ranked 3rd in the list of Top 100 Apprenticeship Employers 2022-23. Inspire ATA currently scores 9.6 as an employer with 95 reviews.
We are a sister company to LMP Education listed on the Register of Apprenticeship Training Providers as Let Me Play Ltd. (UKPRN 10040664), company number 5536416 and rated "GOOD" by Ofsted in March 2020.
Inspire ATA is part of the LMP Group. Each company within the group has the collective mission to inspire ambition and widen horizons. The intent of each company is to provide opportunities and support social change across the UK. The focus is on education and social impact: working together to bring about positive and sustainable development.
Key responsibilities [the below-listed tasks/responsibilities are not exhaustive]:
- Work closely with the operations, sales and recruitment team helping to direct the business operations.
- Make initial contact with all that apply for an apprenticeship at Inspire ATA in line with the relevant processes and procedures (e.g., enrolment process).
- Provide administrative support including customer and apprentice support.
- Prepared documents through editing, printing and binding.
- Assist with the production of relevant reports.
- Assist with the development of efficient systems for the collection of information.
- Work with managers and senior leaders to support all functions of the business to work
- Compile, maintain and update records as accurately as possible (e.g., unsubscribers removal from relevant data sets, update our CRM system regularly and consistently).
- Operate relevant equipment/ICT packages (MS Office).
- Contribute to team effort by accomplishing related results as needed.
- Organise incoming communications effectively [such as emails] by filing appropriately,
- Carry out any reasonable tasks and duties as deemed necessary to support the operations company as a whole.
- Ability to communicate at a professional level with external and internal stakeholders.
- Ability to handle multiple priorities in a fast-paced working environment.
- Ability to uphold a strict level of confidentiality.
- Ability to be proactive.
- Excellent organisational skills.
- Excellent interpersonal skills.
- Excellent IT skills (MS Office including Excel, PowerPoint and other products).
- Must have attention to detail and have the ability to follow a process.
- Ability to contribute to the overall ethics/work/aims of the business.
- Ability to work as part of a team effectively by using all resources available to you.
- Ability to demonstrate critical thinking and the ability to investigate and evaluate information and reach good conclusions.
Benefits
£20,000 - £25,000 per annum
✈ 25 days including bank holidays, with 3 days ‘free’ days given back during December
Additional 1- day annual leave for every year of service, up to 30
- ️ HSF Health Care Plan
- HSF Perk box
Pension Scheme
£150 referral scheme
- ️ Wellbeing initiatives
- ️ Volunteering Day
Confidentiality
The post holder must maintain the confidentiality of information about clients, staff and other LMP stakeholders. Some work is of a confidential nature and information gained must not be communicated to other persons except in the recognised course of duty.
The post holder must always meet the requirements of the General Data Regulation Act.
Safeguarding, Prevent & Equal Opportunities
The LMP Group are committed to anti-discrimination and equal opportunities for all. We are equally committed to Safer Recruitment Policies, Safeguarding, the Prevent Duty and promoting the welfare of children, young people and adults. To achieve our commitment, we will ensure continuous development and improvement of robust safeguarding processes and procedures that promote a culture of safeguarding amongst our staff and volunteers.
Pre-employment checks
Please be aware that upon a successful offer of employment the company completes digitalized right-to-work checks and DBS applications via an external provider. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.
