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Suite 1 | First Floor | Saltire House |Pentland Park | Glenrothes | KY6 2AL
Charity No. SC011689| Company No. SC316350

Freephone Support Line for Children & Young People: 0808 801 0422
Freephone Support Line for Women: 0808 802 5555

Business Line: 01383 732289
Web: www.fifewomensaid.org.uk

Email: [email protected]

Business administrator (Ref: BA030336)
36 hours per week (a flexible working pattern within the hours of 9am – 5pm may be
considered for the right candidate(s))
£20,404

Fife Women’s Aid are looking for a Business Administrator to provide administrative support for the
organisation. Candidates should have good communication and IT skills, be willing to work as part of
a team and be flexible in their approach. The role is office based.

The successful applicant will have at least SVQ Level III or equivalent level of qualification in business
administration or other relevant subject, or equivalent experience and willingness to work towards a
qualification.

Please join us for an online session to find out more about FWA business support services. This will
be at 6.30pm on Wednesday 22nd March. Please confirm your attendance to
[email protected] and we will send you details of the zoom meeting. We hope to see you
there.

Fife Women’s Aid is a feminist organisation and strives to be a supportive and empowering employer
offering competitive terms and conditions.

Membership of Protection of Vulnerable Groups (PVG) Scheme is a requirement for this post.

If you would like further information about the post, please contact Sheila Chappell, Business Senior
on 07714 609389.

Applicants must meet the person specification to be shortlisted. Previous applicants need not apply.

Closing date: 4.30pm on Thursday 30th March 2023
Interviews will be held: Monday 10th/Tuesday 11th April 2023

Only women are eligible to apply for this post due to Genuine Occupational Requirement
(Schedule 9; Equality Act 2010). Fife Women’s Aid welcomes applications from women
from all sectors of the community.

Dear Applicant,

Thank you for your interest in the post of:

Business Administrator (Ref: BA030336)

This document provides information on the Job Description and Person Specification for the
above role. Please mark clearly on the application form available on our website which post
you are applying for.

Please ensure that you read the information in this document fully before completing your
application.

Please note, all applications and relevant recruitment documents will be held confidentially
and destroyed after 6 months, apart from documents relating to the successful applicant. If
you would rather we did not store your details please inform us. Our Privacy Statement is
available on our website
http://www.fifewomensaid.org.uk/privacyhttp://www.fifewomensaid.org.uk/privacy-
notice/notice/

The closing date for applications is 4.30pm on Thursday 30th March 2023
Interviews will be held on Monday 10th/Tuesday 11th April 2023

We thank you for your interest in our work with women, children and young people who
have experienced domestic abuse.

Yours sincerely

Kate McCormack

Kate McCormack
CEO

Job Title: Business Administrator

JOB DESCRIPTION

Job purpose

The purpose of this post is to provide administrative services for Fife Women’s Aid (FWA) to contribute
as a team member to meeting the organisational aims and objectives.

Reporting to

Business Senior

Work Location:

This post is based in FWA Head Office located in Glenrothes. The post holder may be required to travel
to work in other FWA offices, attend training and meetings at other venues in Fife and occasionally to
travel to other areas in Scotland.

Key activities

Working with minimum supervision, perform the key activities listed below at an enhanced advanced?
level.

1. Play an active role in the Business Support Team in its responsibility for effective support for
FWA staff and organisational plans. Support the CEO, management team, trustees, staff and
volunteers in the delivery of services and organisational plans.

2. Assist in the co-ordination of HR processes within FWA including maintaining personnel files.
Update and maintain paper and electronic records pertaining to training, annual leave and
sickness.

3. Assist in the recruitment and induction of trustees, staff and volunteers.

4. Provide a comprehensive administrative support service to all areas of FWA. Liaise and work
collaboratively with all other FWA workers to ensure the smooth running of the service
provided. This can include co-ordinating the management of FWA mail, responding when

appropriate, co-ordinating supplies of office stationery, office furniture and equipment, and
external advertising & publicity, as required.

5. Carry out office-based administration tasks including assisting in the preparation of agendas,
minutes, letters and reports as well as the collation of information for the annual report as
required.

6. Assist in co-ordinating and organising FWA board meetings, AGM and other external/internal
meetings.

7. Carry out reception duties for callers to the office - both in person and by telephone. Provide
reception services for business calls and service users, make appointments for other staff as
required, operate office diary system, provide signposting and information to service users on
alternative services.

8. Assist in the planning and co-ordination of external events or meetings where required,
liaising with other organisations.

9. Work in conjunction with other Business Support staff and external IT support to maintain
FWA website, intranet and office calendars. Assist with the maintenance of IT and
Communications (Telephone) Systems and other IT equipment to ensure smooth running of
office technology.

10. Work within and comply with organisational policies, procedures, legislation and regulatory
and funding bodies.

11. Support the development, monitoring and evaluation of services as required. Perform
administrative tasks and produce reports in a timely way to ensure smooth running of the
services.

12. Support line manager and colleagues in achieving team and FWA objectives, regularly
attending team/other relevant meetings. Work collaboratively, assisting colleagues as
appropriate.

13. Take a proactive role in promoting equality and anti-discriminatory practice throughout all
aspects of the work.

14. Comply with relevant health & safety legislation and good practice as set out in FWA H&S
policies and guidance.

15. Perform other duties as reasonably required by the CEO and show commitment to ongoing
personal development.

Note: this job profile is intended as an outline of the responsibilities and qualities required for the post
and does not form part of terms and conditions of employment.

Organisational culture

Fife Women’s Aid is committed to providing a high standard of service to its service users and other
stakeholders. The postholder must practice from a trauma informed approach as well as subscribe to
the feminist analysis of domestic abuse and share a commitment to achieving the aims and
objectives of Fife Women’s Aid.

Fife Women’s Aid strives to be an equal opportunities employer and positively welcomes
applications from women from all sections of the community.

A Standard Disclosure Scotland Check will be carried out for this position.

These posts are open to women only (Equality Act 2010 Work Occupational Requirement Exception,
Schedule 9 Paragraph 1). Fife Women’s Aid welcomes applications from women from all sectors of
the community