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Business Administrator Apprenticeship

Brakes Catering Equipment

Qualification: Level 3 Business Administrator Apprenticeship

Location: Leeds

Salary: £14,449

Working hours: Mon - Fri 08:30 - 05:00pm

Our Apprenticeship Programme is not one size fits all. Just like our delicious food, our scheme is carefully prepared to help you learn more, experience more and succeed more.

The Role:

The Business Administrator Level 3 apprenticeship programme is a fantastic opportunity to learn whilst working, including supporting and engaging with different parts of the organisation and communicating with key stakeholders. When joining the Brakes Catering Equipment Team as an Administrator Apprentice you will get hands on experience with clients from all around the business and is a great way of progressing towards management responsibilities as part of career development.

Support will be given throughout your apprenticeship with mentors guiding you through the role and continuous development of skills and behaviours to exceed personal goals and business objectives.

The apprenticeship will provide on the job training, where you will apply new skills and knowledge gained to real life operations such as:

• Dealing with all aspects of customer services - chasing deliveries, arranging collections, arranging credits
• Dealing with incoming calls; advise customers on products
• Processing sales orders on a bespoke windows-based system
• Prepare system quotations, source products if not stocked & follow up as required
• Build business relationship with internal/ external customers
• Maintain and monitor quotation and lead files
• Dealing with a variety of customer service enquires and reporting of service calls

Skills and competencies required:

• Excellent customer service or any previous experience in a structured customer sales or telesales environment is preferable but not essential

• Experience with Microsoft packages
• Experience of having worked in a fast moving environment
• Excellent interpersonal & problem-solving skills

• Positive attitude with the ability to work as part of team as well as individually
• Excellent communication skills both verbal and written
• Have a proactive approach, with excellent listening skills with an ability to engage and influence customers.

Benefits

• Sysco Perks: Access hundreds of discounts, cashback deals and exclusive offers at High Street stores, restaurants, cinemas, and attractions through LifeWorks Perks.
• Employee assistance helpline and wellbeing portal - Access confidential support, resources and services for your mental, physical, social, and financial wellbeing, any time, 24/7.
• Excellent work life balance including additional holiday - Purchase up to 5 additional days annual leave per year.
• Cycle to Work Scheme
  

At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.