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Reports To: Bell Captain or Front Office Manager

Supervises: N/A

Job Purpose: To shuttle hotel guests during their stay by making it easier and more enjoyable to arrive, check in and stay at the property.

Job Responsibilities:

• Drives incoming/departing hotel guests to hotel, airport, shopping center and miscellaneous destinations and assists guests with luggage.
• Attends and participates in monthly front desk meetings.
• Inspects van to ensure that it is in order and that supplies are adequate.
• Explains features of van such as operation of radio, television, telephone, etc.
• Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
• Pages guests in lobby, dining rooms or other parts of property. Delivers messages and runs errands.
• Maintains courtesy van consisting of washing, cleaning, and fueling.
• Raises, lowers, and ensures proper handling of American flag.
• Maintains lobby in a clean and tidy manner; this includes, but is not limited to ashtrays, trash, seating areas, front doors, floors, etc.
• Maintains the front porte-cochere by picking up trash, cleaning oil leaks, shoveling snow, melting ice, hosing off sidewalks, etc.
• Other duties as assigned.

Job Skills:

• Carry out specific oral or written instructions, frequently following a routine.
• Do the same task over and over, frequently in the same way.
• Lift and carry things like luggage, trays of dishes, and bags of golf clubs

Education

• HS Diploma or equivalent

Experience

• 2 years of driving experience. Valid motor vehicle license with minimal violations.

Licenses/Certifications

• CDL required for vans with more than 16 passenger capacity.