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Technology Operations is part of Technology & Product Group. The department actively helps BBC programme makers create and deliver great content across radio, TV and online. Technology Operations is principally responsible for the broadcast support of live and recorded programme output all day, every day across News Group, Radio at various sites in London including Broadcasting House, Millbank and Maida Vale and BBC North in Salford. As a support department our role is to make life as easy as possible for those using the BBC’s technology, while minimising the amount of Licence Fee we consume in doing so.

Technology Operations provides support for; TV and radio studios broadcast infrastructure, digital production systems, other core broadcast facilities and PC and Mac desktops across domestic and international offices.

Studio Broadcast & Infrastructure Engineers are responsible for delivering a high quality support service on behalf of the BBC. They ensure that equipment and systems used to create, capture, manipulate and distribute BBC content meet targets for availability, performance and safety. Technicians, Engineers and Senior Engineers support and enable multi-media production and broadcast activities to ensure the BBC provides a quality service to its audience. It is essential that role holders understand the needs of the business and the pressures faced by production teams.

Engineers

Engineers are characterised by their ability to develop appropriate solutions to incidents, problems and management of safety, using new or existinglegacy technologies, through innovation, creativity and change. They take responsibility for maintaining and managing applications of current and developing technology, and may undertake engineering design and development of systems and services.

Essential:

• Experience of working on broadcast systems in a live TV, Radio or broadcast environment
• Demonstrable, theoretical and practical, knowledge of broadcast systems including analogue and digital audio / video platforms, applications and techniques including Video and Television, in use in the broadcast support environment
• Diagnostic competency with file based video editing (e.g. Quantel & Apple) and media management systems, Graphics (e.g. VizRT), TV Studio Channel Automation (e.g. Mosart), and Robotic systems (e.g. Shotoku) is preferable
• Considerable experience of diagnosing and fixing technically complex problems across a variety broadcast systems with particular emphasis on large scale IP based Video & Audio production systems as well as more traditional broadcast infrastructure
• Demonstrable ability to communicate clearly using a range of styles, tools and techniques to explain technical issues to a wide range of people
• Experience of providing a high quality service in a demanding environment
• Excellent ability to identify requirements and to recognise whether these can be met effectively from the resources, timescales skills and funds available
• Experience of prioritising conflicting requirements, often working under pressure in rapidly changing situations
• Awareness of all aspects of Health and Safety, including electrical safety within broadcast environment
• Experience in managing conflicting demands in situations of pressure where priorities are rapidly changing
• Knowledge of best practice frameworks based on ITIL or Service Management principles (including Change, Configuration and Release) and how/why they can be applied
• A broadcast engineering qualification is preferred e.g. BBC ETSI or a broadcast engineering degree.

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here

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Band: C
Contract type: Permanent Full Time
Location: Westminster, London

Some of our benefits are as below:

• Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
• Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
• Benefits - We offer a competitive salary package, a shift based 35-hour working week on average and 26 days holiday 1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.