Breakfast Manager Auchterarder, Scotland
Job description
COME AND JOIN US . . .
We are currently seeking an organised, motivating and passionate Breakfast Manager to work alongside our incredibly talented Strathearn Restaurant Breakfast team within the Food and Beverage Division.
The on target earning potential for this role is £38,448 / annual salary - comprising a base salary of £32,448, plus a qualified estimate of £6,000 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards
We’re also looking to attract International candidates as part of our International Sponsorship programme.
ABOUT GLENEAGLES
One of the world’s most iconic luxury hotels and country estates, Gleneagles has been making memories for nearly a century. Recently crowned ‘Best Hotel in the World’ in the Virtuoso Best of the Best Awards, everything we do is about surpassing expectations and creating exceptional hospitality experiences for our guests.
WORKING AT GLENEAGLES
We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.
Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).
If you are our next Breakfast Manager please forward your most recent CV to us today!
Here's a bit more detail on what we see you doing in this role:
Playing an instrumental, hands on role to the successful running of the breakfast service
You’ll engage and motivate those around you; leading a team of 30, consisting of assistant managers, supervisors, and waiters, ensuring they are fully trained and equipped to offer the best breakfast experience possible
Collaboratively working with our Strathearn Restaurant Manager & culinary team, you’ll seek for ways to innovate our breakfast buffet experience whilst finding solutions to continuously improve the guests journey at breakfast
Having a presence within the room; you’ll be instilling a culture of continuous development and innovation, identifying new ways to surprise and delight our guests and our people
Planning for success, you’ll meet with the department Head Chef daily to discuss the buffet, a la carte offering and guests’ food requirements; highlighting guests with allergies, along with any other food service requirements foreseeing any expected challenges
Monitoring and controlling equipment and products, you’ll ensure that all resources are handled in line with company procedure as well as co-ordinating any maintenance issues throughout the department
Attending to guest concerns in a dynamic environment where no two issues are the same; dealing with a wide variety of challenges head on and seeking for opportunities to resolve issues positively
You’ll attend weekly rota and business review meetings, as well as evaluate the department’s staffing and operational requirements daily
Developing strong relationships with other departments across the resort, you will help to inspire a culture with a shared vision and continuous development
Conduct detailed briefings to your team that outline the order of service for each event
Delivering warm and thoughtful dining experiences, you’ll lead from the front taking full responsibility in creating personalised experiences that exceed guest expectations in every way
Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way
The kind of person we're looking for:
Experience of 5* luxury breakfast operation would be ideal, however having a great attitude and strong restaurant knowledge is essential
You enjoy the theatre and stage, but are modest, understated and without ego; you care for others as much as you care for yourself and role model this consistently
You are energised and fuelled by a high paced operation and equally high expectations. You’re resilient, and skilled at managing multiple and often competing priorities
You possess a positive, professional, and courteous attitude, always see a glass half-full, and are consistent in your mood, manner, and behaviour
You intuitively put yourself in the shoes of others whether that be your guests or your people; no matter how many times an issue has been presented to you, you recognise that to this person it’s likely a first
You’ll be an early bird, you’ll be expected to be available during the operational hours of 7am-4pm, working flexibly during the week and weekends, leading from the front and by example
You have an exceptional and discerning eye for detail and take pride in fixing the small things that make a big difference
You’ll bring a strong people focus and the desire to grow and nurture team members through coaching and training
Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
You have a positive “can do” attitude to solving problems in a professional and courteous manner
A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
You want to be part of a team that works hard, supports each other and above all has fun along the way
What’s in it for you:
Time to let your hair down
30 days holiday (including bank holidays) that increases with service
Seasonal parties and local social events
50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
Golf Membership (with access to all 3 championship courses) for £50.00 per annum
Treats in your pocket
Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
Free ‘pay day’ lunch and monthly drinks offers
A generous ‘refer a friend’ scheme
Be our guest
Stay with us as a guest at Gleneagles for 2 nights per year at £65.00 per room B&B per night
Friends & Family rate of £95.00 B&B per night
Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few
Subsidised, single occupancy, en-suite accommodation available on our estate
Investment in your development and wellbeing
Life Insurance
Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
Ongoing investment in your personal development with access to internal and external training qualifications and programmes
Internal career opportunities across a wider range of specialisms and departments
Monthly recognition programme
Volunteering day every year with a charitable partner of your choice
Complimentary access to our staff gym
Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint
- About gratuities & service charge:
It is estimated that in 2023, our full-time employees can expect to receive around £6,000 in addition to their annual salary
