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Job description

• Have full operational control of a branch, managing and motivating staff, recruitment, training & development of branch staff in conjunction with all company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, inductions etc.)

· Ensure that the branch operates within all existing guidelines, company policies, procedures and processes (working hours’/staff coverage etc.)

· Responsible for branch achieving sales, margin & contribution targets on a monthly basis working closely with the sales team.

· Ensure the branch both meets and exceeds all existing head office and local customer service level agreements (SLA’s) and agreed KPI’s ensuring targets are achieved.

· Ensuring that stock targets are achieved, and stock cleanses and transfers are actioned quickly and effectively, and all incoming stock loads are checked and put away correctly.

· Responsible for the day-to-day financial aspects of the branch including profit and loss.

• Implementing strategies that increase productivity and enable sales targets to be achieved.
• Assist in identifying and building a customer base to increase sales fully utilising the truck and trailer proposition on offer within the business.

· Responsible for ensuring branch staff work to and complete the branch compliance workbook to hit set daily, weekly & monthly compliance targets against the operational scorecard.

· Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority.

· Ensures management of incoming calls with a view to promoting and securing part sales.

· Manage selling and customer service activities and staff competence in these areas, so as to optimise and sustain sales performance, profitability and customer satisfaction.

· Promotes sales and delivery targets, including over counter sales.

· Ensures imprest stock checks are carried out as required by the customer and company.

· Ensure, through the Assistant Branch Manager that store-person/drivers work efficiently and to agreed targets and are responsible for full utilisation of drivers during periods of delivery inactivity.

• Ensures all company vehicles meet the requirements of the Road Traffic Act and company requirements ensuring daily checks are completed and actioned.
• Assess local market conditions and identify current and prospective sales opportunities.
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
• Manage health and safety, security, and emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law.
• Identify training and development needs within the branch, through regular consultation with staff and human resources.

· Understand, work to and demonstrate the company Core Values on a daily basis.

Job Types: Full-time, Permanent

Salary: £38,000.00-£42,000.00 per year

Benefits:

• Company pension
• On-site parking
• Referral programme

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Northampton, NN5 5HL: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

• Automotive Parts experience at Branch Manager level (required)

Work Location: In person

Reference ID: Branch Manager Northampton