Branch Administrator - Godalming/Guildford Guildford, England
Job description
Bourne Estate Agents are a proactive, local business which has quickly built up a growing network of branches across Surrey and Hampshire.
We are looking for an Administrator who is keen to further their career in a lively Estate Agent based in Guildford town centre and covering Godalming.
The role involves supporting both the sales and lettings teams with a variety of customer service and administration tasks.
Key Responsibilities
- Liaising closely with the Senior Branch Administrator
- Answer the phones and provide customer support as required
- Greeting customers and handing over to sales or lettings colleagues
· Providing remote cover for other branch Administrators eg holiday cover
- Various admin processes including:
- Creating window cards and property brochures ensuring all details are correct
- Producing relevant letters to Buyers, Vendors and Conveyancer's
- Managing the sales database and software
- Updating spreadsheets and providing information to senior management
- Checking compliance, Anti Money Laundering and Data Protection processes.
- Stationary ordering
- Photo copying, scanning and filing
- Other general administration & customer service duties
The ideal candidate will possess the following skills or attributes:
- Highly motivated & enthusiastic
- Proactive, organised and able to prioritise quickly
- Self-starter with initiative
- Face-paced with Word and Excel
- Team player who can work to quick deadlines
- Customer Focused
- Adaptable
- Keen eye for detail
- Compliance oriented
- Self-discipline & time management
- Ideally Estate Agency Experience
- Friendly, open communication skills
Rewards:
- Working within a successful, friendly team who strive to achieve results
- Part of a growing and evolving business, which recognises individual input and effort
- Regular admin workshops to share best practice and explore creative ideas
- Career development opportunities, training and potential qualifications
- Annual Recognition Awards ceremony for personal achievements
The hours of work are Mon-Fri 8.45am - 5.00pm (slightly short days may be considered if flexibility can be offered). Salary is dependant on relevant experience.
We will provide full training for the role with very realistic career progression for the right individual.
To apply for this position please send your CV and a covering letter outlining why you are interested in this role.
Job Type: Full-time
Salary: £23,000.00-£26,000.00 per year
Schedule:
- Monday to Friday
