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About the job
Job summary
Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain.
Learn more on the Immigration Enforcement careers page.
Job description
Detention Services (DS) is part of Immigration Enforcement (IE) and supports compliance across the immigration system through the detention and removal of individuals who no longer have the right to remain in the United Kingdom. Detention Services offers some of the most varied and fascinating opportunities for project delivery professionals due to the scale of outsourced contracts necessary to deliver the infrastructure needed to support the department’s mission.
Detention at Immigration Removal Centres (IRC) plays a vital role as part of this infrastructure which allows the Government to maintain effective immigration control and secure the UK’s borders. This role is an exciting and rare opportunity to work on delivery of one of the department’s highest priorities. The post holder will be playing a key role in delivering the procurement of mission critical services within the detention estate. This offers an outstanding opportunity for the successful candidate to be involved in an exciting programme of change, including the procurement of multiple Immigration Removal Centres within the context of the implementation of Stephen Shaw’s independent review recommendations.
The post holder will work alongside other members of the Detention Services Portfolio. We are looking for an experienced, dynamic, and innovative PPM professional able to work in a high profile, fast moving and rapidly changing area of delivery which will continue to attract significant interest from Ministers, wider Government, the media, and the public.
The role of the Project Support Officer covers a diverse range of activities to support the delivery of the project’s objectives. The Project Support Officer enables the smooth running of the project by supporting the project manager through the operation of project management processes, and the co-ordination of business management actions and activities on their behalf. Key to this exciting role is maintaining effective communication, maximising on engagement opportunities, implementing structured planning, and ensuring that project reporting resources are in place. The post holder will be part of a forward-thinking team to deliver an ambitious portfolio or programmes and projects within challenging timescales.
Our projects are often Tier 2 Mission Critical and subject to several internal and external assurance reviews.
This post can be based in the IE Offices advertised. Overnight travel to other IE locations in UK may be required.
Person specification
Key responsibilities will include (but not limited to):
- Implementing and maintaining appropriate systems to enable effective planning and scheduling
- Assisting the Project Manager with secretariat duties for key project boards and adhoc meetings including scheduling and preparing for meetings
- Preparing meeting documentation such as reports and presentations as well as recording minutes to ensure further actions required are communicated and actioned
- Establishing and maintaining project controls, keeping the project manager aware of the project status
- Preparing project performance reports, presenting statistics and researching new information
- Ensuring organisational tasks are carried out efficiently
- Managing and monitoring compliance of the project with Departmental Security, Health & Safety, Equality & Diversity, Business Continuity and Business Planning
- Working with the resourcing manager, be responsible for identifying, developing and deploying resources
- Managing workforce planning, providing information for effective decision making to the Project Manager
- Procurement of supplies and services related to project support within Delegated Financial Authority limits
- Managing professional relationships with a wide range of internal and external stakeholders, and act as lead point of contact for some external parties
- Drafting and signing-off correspondence
- Monitoring project spend and contributing to the compilation of budgets and the development of the business case
- Ensuring an accurate asset register is maintained
- Managing potential risk areas, working with risk managers and escalating as appropriate
Essential Criteria
Successful candidates will need to demonstrate:
- Experience in programme/project management and associated methodologies.
- Knowledge of techniques for planning, monitoring, and controlling programmes/projects, including risk management, planning and benefits management.
- Strong problem-solving skills with the ability to form well thought out conclusions and recommendations.
- Analytical thinking and the ability to interpret data.
- Ability to work on several different activities and to work flexibly across these, offering support, as the need arises.
- Experience of risk management.
- Experience of using Microsoft Project Online (MSPO)
Desirable Criteria
- APM Project Management Qualifications
- PRINCE2 Practitioner
- Project Delivery Accreditation – Foundation level
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Making Effective Decisions
- Working Together
Technical skills
We'll assess you against these technical skills during the selection process:
- Planning – Project Delivery Competency Framework
- Risk and Issue Management - Project Delivery Competency Framework
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
As part of the application process, you will be asked to complete:
- a CV detailing job history and skills
- a Statement of Suitability (personal statement) (maximum 750 words)
The Statement of Suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.
The sift will be conducted on the Statement of Suitability (personal statement) only. The CV will not be scored.
If you are successful at sift stage, you will be invited to an interview which will be a blended approach of behaviour-based questions on all the listed behaviours and the Technical Skills - Planning and Risk & Issue Management listed in the PDCF framework (see attached).
Sift and Interview dates
The sift is expected to take place from 6th March 2023.
Interviews are expected to take place from 23rd March 2023.
We will try to meet the dates set out in the advert, however on occasions these dates may change.
Interviews will be carried out via video. Candidates will be required to have access to:
- A laptop (personal or work) with a working webcam
- Good internet connection
- Skype for Business/Microsoft Teams
PLEASE NOTE: Due to time constraints we may not be able to offer alternative interview date(s). It is therefore expected that candidates who are successful at sift stage will make themselves available during the above time frame given.
Further Information
A location based reserve list of successful candidates will be kept for 12 months. Should another role or similar role become available within that period you may be offered this position.
When completing your application you will have the opportunity to select your preferred location(s). Please ensure you select all locations you are interested in. Candidates who are successful at Interview will be placed in order of merit per location and provisional job offers will be made in strict merit order per location preference. Provisional offers are made, as they are on condition that you successfully pass all pre-employment checks.
Note for Candidates
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates.Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.
If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.
Are these Reserved Posts for UK Nationals only?
UK nationals who hold dual nationality are able to apply for this reserved post. If a UK passport is not being presented, then candidates will need to provide alternative evidence of UK nationality in line with the Civil Service Nationality Rules.
Hybrid working
The flexible working arrangement of Hybrid working (working partly in their workplace(s) and partly at home) is not available for this role due to the requirements of the role. Successful candidates will be required to attend the office/other work location as specified in the advert at all times to carry out this role.
Further information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team :
Further information
[email protected]. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.