Borders and Enforcement - Criminal and Financial Investigation - Business Support Officer County Durham
Job description
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About the job
Job summary
Job description
This is an exciting opportunity for the right candidate to develop and embed a wide range of people and engagement skills within a high performing team, delivering what is required to continue to make the team a great place to work and to support staff and senior managers in delivery.
IE prides itself on being an open and supportive workplace. We actively embrace diversity and promote equality of opportunity, to enable us to reflect the communities that we serve. We provide people with the opportunity to work at pace and deliver in stretching roles.
We are looking for candidates who want real stretch and development in their everyday roles.
IE tackles the criminality behind organised immigration crime. Our Criminal and Financial Investigation (CFI) teams play a fundamental role in addressing immigration crime, as part of a multi-layered UK law enforcement approach. Through working closely with partners in the National Crime Agency (NCA), territorial policing and many other agencies and departments, our CFI Teams take vigorous action against those criminals that seek to benefit from illegal migration.
Working in the CFI teams is challenging and fast paced, requiring quick decision making in demanding situations. CFI undertakes a wide range of activities which support the detection, apprehension and removal of immigration offenders. Our people need to operate in sometimes difficult and pressurised environments and are required to make well balanced decisions. You would be expected to demonstrate the highest standards of professionalism and teamwork with adherence to our vision statement:
Tackling immigration crime by empowering our people, inspiring confidence and protecting communities.
The teams are comprised of specially trained immigration officers who work with corporate partners including Association of Chief Police Officers (ACPO), NCA and others, in pursuit of shared objectives.
The post provides an excellent opportunity for the successful candidate to work in a high profile and fast paced area of the business. The successful applicant will gain a full understanding of CFI and also work closely with teams across the Home Office. It is an ideal development opportunity to work in a support role and would suit someone who is interested in gaining a wider understanding of CFI’s work and how it fits within the wider IE.
Person specification
The Executive Officer role provides business and operational support through the provision of a range of office-based functions, in direct support of the investigators in the team as well as the Management Team within that region.
Core administrative functions include:
- Property Store and Digital Data Manager, ensuring the integrity of physical and digital exhibits/material and other property through the CLUE system. Conducting regular reviews to ensure compliance with Business Assurance Standards and data quality.
- Assume the iManager role in respect of SharePoint and MS Teams, taking on responsibility and ownership of team sites and workspaces. Managing user access and data stored within these digital locations.
- Purchasing and procurement including submission of requests to purchase and the use of Government procurement card.
- Fleet vehicle manager for the team cars, including collation of monthly mileage data, car servicing, MOT, accident reports and general maintenance. Licence checks of official drivers.
- Provision of Management Information from databases, spreadsheets and other locally held documentation including the maintenance of staff organograms and asset registers.
- Coordination of uniform/work wear/PPE supply and returns.
- Organisation of and minute taking for management/tasking meetings, including the provision of supporting documentation for attendees.
- Lead for local Business Continuity Plan, archiving of case files with Knowledge Information Management Unit (KIMU), staff passes and visitor notifications, IT systems access requests and general IT now requests, accommodation issues, bulk travel bookings, event coordination.
- Provision of operational support by way of undertaking intelligence checks on HO systems as well as (once suitably trained) wider checks through access to other databases.
- Act as Training Liaison Officer, maintaining a record of all development activities for the team and arranging attendance at personal safety training and health check refreshers.
Essential Criteria
The successful candidate must have:
- Ability to work and communicate effectively as part of a team
- Ability to use own initiative and work effectively with minimal supervision
- Ability to research and pay close attention to detail
- Working knowledge of the Data Protection Act and issues surrounding confidentiality of information.
- Ability to review, plan and organise workload in line with priorities and deadlines.
- Full UK valid (manual) driving licence.
Desirable Criteria
- Good IT skills, knowledge of all Microsoft 365 applications including SharePoint, One Drive and MS Teams would be highly desirable.
Licences
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Communicating and Influencing
- Delivering at Pace
- Seeing the Big Picture
We only ask for evidence of these behaviours on your application form:
- Making Effective Decisions
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
As part of the application process, you will be asked to complete:
- a Statement of Suitability (personal statement) (Maximum 750 words)
- provide one Behaviour example - Making Effective Decisions (Maximum 250 words)
Further details around what this will entail are listed on the application form.
The Statement of Suitability (personal statement) should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.
The sift will be based on the Statement of Suitability (personal statement) and the Lead Behaviour – Making Effective Decisions.
The Statement of Suitability (personal statement) will be marked first for all candidates. Candidates who fail to meet the minimum pass score for the Statement of Suitability (personal statement) will not have their Lead Behaviour scored and will therefore only receive a sift score for their Statement of Suitability (personal statement).
Candidates who meet the minimum pass score for the Statement of Suitability (personal statement), will then go on to have their Lead Behaviour – Making Effective Decisions marked and will therefore receive sift scores for both elements.
In the event a high volume of applications are received, an initial sift will be based on the Statement of Suitability (personal statement).
If you are successful at sift stage, you will be invited to an interview which will be a blended approach of strength-based questions and behaviour-based questions.
Sift and Interview dates
The sift is expected to take place week commencing 6th March 2023
Interviews are expected to take place week commencing 27th March 2023
Interviews will be carried out via video MS Teams.
You will be required to have access to:
- A laptop (personal or work) with a working webcam
- Good internet connection
- Skype for Business/Microsoft Teams
Please note: Due to time constraints we may not be able to offer alternative interview date(s). It is therefore expected that candidates who are successful at sift stage will make themselves available during the above time frame given.
Further Information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
NOTE FOR CANDIDATES: Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.
Please note: If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.
Are these Reserved Posts for UK Nationals only?
UK nationals who hold dual nationality are able to apply for this reserved post. If a UK passport is not being presented, then candidates will need to provide alternative evidence of UK nationality in line with the Civil Service Nationality Rules.
Hybrid working is an option
Hybrid working enables employees to work partly in their workplace(s) and partly at home. A hybrid working pattern may be available, where business needs allow. Applicants can discuss what this means with the vacancy holder if they have specific questions.
If you are considering applying for part time hours, please contact [email protected] to discuss your request as not all working patterns may be accommodated.
A reserve list may be held for a period up to 12 months from which further appointment may be made.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
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Contact point for applicants
Job contact :
Recruitment team :
Further information
principles, and wish to make a complaint, then you should contact in the first instance
[email protected]. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.
