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Job summary
Please note - You must be over 18, hold a full valid manual driving licence and a UK national for these roles.
The Home Office works to build a safe, fair, and prosperous UK. We achieve this through our work on counterterrorism, policing, fire, crime, nationality, and immigration policy.
As part of the Home Office, Border Force is responsible for securing the UK border 24 hours a day, 365 days a year. Around 10,000 people work for us, with the majority working in frontline roles in airports and seaports across the UK and overseas.
This is a great opportunity to join a team that really makes a difference and you will receive comprehensive law enforcement training depending on the team you join. The job is varied and rewarding and as part of the Home Office and wider Civil Service there are plenty of opportunities to develop your career with us.
You can find out more about Home Office careers here.
For further information about the role and how to apply, please visit the Home Office Campaign microsite: https://www.homeofficejobs-sscl.co.uk/border-force/vacancies
Job description
Border Force check all passengers and freight arriving in the UK by air and sea and conduct intelligence-led searches for prohibited, counterfeit or restricted goods such as drugs, firearms, weapons, cash, tobacco, and alcohol. We also support the department’s wider agenda in high-profile areas such as counter terrorism, tackling organised crime, modern slavery, and human trafficking. This is some of the most important and challenging work in Government and its impact can be felt in communities across the UK.
Manston Operations Welfare & Safeguarding Team Officer
The Manston Welfare & Safeguarding Team is a dynamic and responsive team responsible for enhancing the quality and frequency of contact with asylum seekers, migrants and vulnerable people arriving on small boats after crossing the English Channel.
Primarily operating in Manston Reception Centre, you will be required to engage through face-to-face interaction to ensure individual’s needs are being met. A keen interest in caregiving, a compassionate nature, experience in safeguarding, mental health support or charitable work would be beneficial in this role.
These posts attract an AHA package of 27.9% (subject to annual review).
Person specification
As a member of the Welfare and Safeguarding Team you will be required to:
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Meet face-to-face with new arrivals to Manston during initial induction and follow up engagements.
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Record and accurately maintain records of interactions with individuals in a timely manner.
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Identify issues surrounding health, welfare and wellbeing and ensure suitable goods, services, support and medical attention are sought and provided.
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Ensure indicators of vulnerability are recorded and individuals are supported in-line with Home Office policy and guidance.
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Work closely with onsite contractors, healthcare providers and wider Home Office colleagues to ensure robust wellbeing, welfare services and other goods are provided.
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Complete end of shift checklists, highlighting all welfare issues and what action were taken to resolve those issues.
- Undertake administration including managing arrival and departure lists, compiling management reports and other admin duties.
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
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Selection process details
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
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