Job description
Key Responsibilities:
- To reconcile all ledgers e.g., bank, credit card, cash
- To reconcile control accounts.
- To calculate and submit VAT returns.
- To calculate and submit CIS returns.
- To post journals e.g., PAYE, VAT, pension
- To maintain electronic filing of reports and records.
- To resolve and reconcile bookkeeping queries.
- To utilise internal recording systems and follow internal procedures to ensure work and data are recorded and completed to an exemplary standard.
- To provide excellent client care both on the phone and in person, delivering reports and updates. This will include answering incoming calls, greeting clients, and welcoming them into the office, offering them refreshments and showing them in and out of the building.
- To work effectively and efficiently as part of a close-knit bookkeeping team, providing support and cover.
- To participate in activities necessary to support the smooth running of the office environment.
To carry out relevant CPD required by your professional body (if appropriate).
General Duties:
- To attend training and development deemed necessary for the post in agreement with the line manager.
- To willingly undertake any other tasks as reasonably requested by line managers and comply with all employee policies and procedures of Heelan Associates.
Person specification:
Relevant experience
- Experience working in a fast-paced accountancy practice with a varied caseload of clients. This will be supported by a membership to a professional body (if applicable).
- Experience utilising Xero, Quickbooks, DEXT and Free Agent. (Highly desirable although not essential).
- Sound understanding and working knowledge of the double entry system.
Skills
- Able to navigate Microsoft packages, specifically Word and Excel.
- Effective at time management with the ability to work to tight deadlines (both internally and externally) and deal with newly emerging priorities day-to-day without compromising attention to detail.
- To proactively seek out information when needed from colleagues and clients to enable a seamless service with a curious approach and hunger to expand knowledge.
Personal attributes
- Friendly and professional with the ability to communicate effectively at all levels, internally and externally and committed to providing exemplary customer care.
- A fun and outgoing attitude with a desire to support the growth of a thriving business, whilst enjoying professional growth at the same time.
- An advocate for continued professional development, constantly curious and hungry to learn but not afraid to ask for advice when needed and act upon feedback given.
- Takes pride in professional appearance and positively represents the brand.
Shared values
- Relationships over numbers - The meaningful relationships we build with our clients are fundamental to the way we do business. It is not enough to perform a service for our clients, our principal aim remains to give them the best; our deep understanding of their individual needs and circumstances enables us to not just meet expectations but exceed them, time and time again.
- Learn together and often! - We share our knowledge and experience with colleagues and clients generously, this commitment to continuous learning and development is what keeps us at the top of our game, protects our credibility and sets us apart from our competitors.
- Respect Team, Time and Talents - We are a team in the true sense of the word, every person matters equally, and we leave our egos at the door. We firmly believe that everybody has something valid to contribute and every person’s time and talents are precious regardless of ‘hierarchy’.
- Balanced and beautiful - We are committed to ensuring our client accounts, book-keeping and payroll are accurate and beautifully clean. This means the records represent the true state of the business, so owners can make well informed and confident decisions.
Courageous and Curious - We understand that to grow we need to expose ourselves to experiences that fall outside of our comfort zones and undertake tasks that may seem difficult at first. As a team we are continuously innovating, constantly looking for opportunities to improve what we do and always asking the question ‘is there a better way?